NHS
Job title:
Band 3 Departmental Administrator/Support Secretary
Company:
NHS
Job description
We are looking for an enthusiastic and experienced individual to be a key member of the Therapy Services team, working 37.5 hours a week. The post holder will be expected to provide high quality administrative and secretarial support to the departmentApplicants should have proven administration and organisational skills, as well as excellent interpersonal and communication skills. You should be able to work as part of a team but also work on your own initiative, together with the ability to prioritise constantly changing workloads. An understanding of the need for discretion and diplomacy in a confidential setting are essential.Applicants will be required to have a good level of education e.g. RSA II, NVQ 3 in admin or working towards NVQ 3, or equivalent. Also, office and receptionist experience, keyboard skills including good working knowledge of Microsoft Office and Oceano, and experience of dealing with patients and the public.For an informal discussion, please contact Sarah Flynn, Service Manager, 0121 371 3802.Main duties of the jobUpdating the ALLOCATE system with absence bank shifts, overtime etc, room bookings, scanning documentation into personnel files. Stock ordering uniform/equipment via SAGE system, updating study leave tracker, dealing with queries from staff, answering telephone calls.About usWe are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.Our commitment to our staff is to create the best place for them to work, and we are dedicated to:Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their ‘whole self’ to a kinder, more connected and bold place to work.University Hospitals Birmingham is a Smoke-Free premises hospital.Date posted12 March 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a yearContractPermanentWorking patternFull-time, Flexible workingReference number11830Job locationsQueen Elizabeth HospitalMindelsohn WayBirminghamWest MidlandsB15 2THJob descriptionJob responsibilities*Please Note : For a detailed job description for this vacancy, please see attached Job Description* Job descriptionJob responsibilities*Please Note : For a detailed job description for this vacancy, please see attached Job Description*Person SpecificationQualificationsEssential
- RSA Typing II or equivalent (D)
- Word processing training or experience (E)
- Good basic education — especially written English, Maths, spelling (E)
- Relevant previous experience (E)
ExperienceEssential
- Relevant experience in a Health Care setting (E)
- Good organisational skills (E)
- Ability to work flexibly (E)
- Ability to work as part of a team (E)
- Ability to prioritise workload and manage time effectively(E)
- Ability to work to deadlines (E)
- Knowledge of Microsoft Office systems & their management especially accurate data recording, filing etc (E)
- Ability to deal with enquiries and problems (E) Knowledge/experience of the NHS (E)
Additional CriteriaEssential
- Clear & polite telephone manner (E)
- Customer service skills (E)
- Able communicator with clear written & spoken skills (E)
- Ability to learn new skills & terminology (E)
- Ability to operate & trouble shoot office equipment (E)
- Secretarial skills (E)
- Awareness of quality and audit issues (E)
- Reliable and conscientious (E)
- Willing to provide cover in other areas (E)
- Demonstrates initiative (E)
- Motivated (E)
- Flexible re working arrangements (E)
Person SpecificationQualificationsEssential
- RSA Typing II or equivalent (D)
- Word processing training or experience (E)
- Good basic education — especially written English, Maths, spelling (E)
- Relevant previous experience (E)
ExperienceEssential
- Relevant experience in a Health Care setting (E)
- Good organisational skills (E)
- Ability to work flexibly (E)
- Ability to work as part of a team (E)
- Ability to prioritise workload and manage time effectively(E)
- Ability to work to deadlines (E)
- Knowledge of Microsoft Office systems & their management especially accurate data recording, filing etc (E)
- Ability to deal with enquiries and problems (E) Knowledge/experience of the NHS (E)
Additional CriteriaEssential
- Clear & polite telephone manner (E)
- Customer service skills (E)
- Able communicator with clear written & spoken skills (E)
- Ability to learn new skills & terminology (E)
- Ability to operate & trouble shoot office equipment (E)
- Secretarial skills (E)
- Awareness of quality and audit issues (E)
- Reliable and conscientious (E)
- Willing to provide cover in other areas (E)
- Demonstrates initiative (E)
- Motivated (E)
- Flexible re working arrangements (E)
Expected salary
£24071 – 25674 per year
Location
Birmingham
Job date
Fri, 14 Mar 2025 04:19:10 GMT
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