Sanctuary Group
- Location:
- Worcester (WR1) – Worcestershire, West Midlands, United Kingdom
- Salary:
- Competitive
- Type:
- Permanent
- Main Industry:
- Search Customer Service & Call Centre Jobs
- Other Industries & Skills:
- Management & Executive
- Advertiser:
- Sanctuary Group
- Job ID:
- 131672876
- Posted On:
- 11 March 2025
Billing Team Leader
Worcester & Homeworking
£32, # per annum
35 Hours per week
About us
When you join Sanctuary, you will be part of something special – we are an innovative organisation, with ambitious growth plans. We put people at the heart of everything we do and that includes our staff. We invest heavily in your training, promote a strong teamwork ethic and make sure that you have the support and resources you need to reach your potential. Our strength lies in the quality of our people and we employ those who share our values.
About the role
An exciting opportunity has arisen for a Billing Team Leader to work within our Supported Living Income Team. As Billing Team Leader you will lead a team that creates client accounts on the system and issue subsequent billing charges. Coaching, leadership and development of your team is a high priority as well as keen eye for process improvements.
You will ensure the team maintains accuracy and completeness of financial records adhering to financial controls in order to ensure regulatory and statutory requirements are met.
As part of the role you will support the development and maintenance of effective relationships with stakeholders, including liaising with colleagues in our services and the wider Supported Living Finance teams, ensuring issues and shortfalls are addressed and remedied in order to ensure the delivery of high standards of customer care.
About you
You will have recently worked in a similar role with proven experience of leading a high volume team through periods of change and prioritising workloads. Ideally you will have experience of analysing and diagnosing problems and implementing effective solutions.
Ready to join us?
As part of your commitment to making Sanctuary a great place to work we offer access to a range of great employee benefits including:
-25 days annual leave (rising to a maximum of 30 days) plus bank holidays pro rata
-Life Assurance
-Excellent training and development opportunities
-Contributory pension from Sanctuary up to set limits
-Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice.
-Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
please click the blue apply button at the top of the page, the reference number for this position is #
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