Building Manager – Grade 9 (£40,755 £42,324)

Job title:

Building Manager – Grade 9 (£40,755 £42,324)

Company:

Croydon Council

Job description

Building ManagerLocation: Croydon Council, Housing Directorate
Grade: 9
Type: Full-Time, Permanent
Hours: 36 hours per week
Reports to: Hostel ManagerCroydon is a diverse borough, and our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services the Housing Needs & Homelessness Service has been redesigned. Our ambition is to create a service which is fair and accessible, where residents are active participants in their journey towards finding a settled home.If you are passionate about tackling homelessness in Croydon, improving services for residents and working in a fast paced and rewarding environment, come and join us.You will provide a housing management service to temporary accommodation properties for homeless applicants and service users with mental health needs. This includes the admissions to and discharges from accommodation within the units, maintenance and upkeep of the buildings. Issuing keys and ensuring residents understand their responsibilitiesRole OverviewYou will be responsible for maintaining a safe, supportive environment and areas of responsibility include:

• Responsible for maintaining a safe, supportive living environment, ensuring residents understand their housing responsibilities, and liaising with support agencies for move-on accommodation where necessary.

• Monitor resident behaviour and manage any issues by reporting concerns. This includes serving Notice to Quit (NTQ) and proceeding to court where required, ensuring that legal and compliance standards are met, and the welfare of all residents is prioritised.

• Oversee bed space management, aiming to minimise void periods and maximise rental income. You will also ensure compliance with health and safety regulations, conducting regular inspections and completing necessary documentation.
• Maintain accurate fire safety records and ensure the property meets all regulatory requirements, including regular checks for fire alarms, emergency lighting, and water safety.

About you

• Experience working in a Hostel Environment: Essential experience of working in a hostel environment or related field, ideally with individuals who may be vulnerable due to homelessness.

· Experience of using a range of software packages: the use of database, MS Word and spreadsheets

• Homelessness Knowledge: An understanding of homelessness, its impact on individuals, and understanding of relevant homelessness legislation
• Customer service: Ability in providing a pro-active, caring and responsive service for customers and partners through active listening and ascertaining their needs.
• Communication Skills: Good verbal and written communication skills including the ability to negotiate with internal and external accommodation providers and explain complex issues to the diverse users of the service and the ability to write letters, reports, and procedures using plain English.

Why join usWe are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you.

• Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
• Career Development: We invest in our staff and support their development.
• Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.
• Family Friendly provisions: Generous maternity leave and family leave provisions
• Work Life Balance: Options for flexible and agile working options in line with service demand
• Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change

View our full range ofFull time 36 HoursTo view role profile pleaseClosing Date: 10th January 2025Assessment Centres: Week Commencing 23rd January 2025Equal Opportunities StatementCroydon Council is an inclusive employer and welcomes applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. We also consider applications from candidates seeking flexible working arrangements.Additional Information

Expected salary

£40755 – 42324 per year

Location

Croydon, Greater London

Job date

Wed, 25 Dec 2024 06:49:45 GMT

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