Business Analyst

Job title:

Business Analyst

Company:

Takeda

Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionServiceNow Business AnalystHave you ever worked with ServiceNow as a business analyst or similar role and want to continue your journey by extending your knowledge? Do you have a strong understanding of data analytics and reporting as well as appetite for new technologies? Do you want to build something next-gen and innovative, while contributing to a greater purpose?We would like to invite you to join our great team who is providing global support for Finance and Procurement in ServiceNow (CSM Module). Takeda Business Solutions (TBS) based in Łódź is now hiring a ServiceNow Business Analyst with a passion for User Experience, digital solutions, and helping patients. Here, you will help TBS realize our inspiring vision to build and deliver simplified, innovative solutions by unlocking the value of data for our global business. This, in turn, empowers Takeda’s unwavering commitment to patients.INSPIRED BY PATIENTS. POWERED BY YOU.As a ServiceNow Business Analyst you will play a key role to work with stakeholders within finance and procurement areas to align on business requirements. Reporting to the Solution Development Team Leader, you will be the liaison to the business, suppliers, and Takeda Business Solutions (TBS) teams.Accelerate value & make an impact by:Collaborating and coordinating with global stakeholders to identify solutions for key strategic projects and requirements for ServiceNowEnsuring all requirements are compliant with all the relevant risk & controls regulations as well as IT standardsCreating and managing user stories into packaged releases for developers to implement the designed functionalities in ServiceNow and prepare all necessary documentation to ensure successful implementationCoordinating and executing testing activitiesProviding key user trainings and materials on ServiceNow setupSelf-start and independently maintaining end-to-end small projectsDeveloping deep understanding of the Takeda Business Solutions ServiceNow configuration to provide ongoing guidance to the development teamsParticipating in continuous process improvement activities by working with the operational teams within Takeda Business Solutions, to ensure operational KPI’s are being met and efficiency targets deliveredSupporting Business as usual (BAU) day-to-day activities as well as provide guidance on existing solutions, processes, and best practicesRequired Qualification:Proficiency in ServiceNowPrevious experience as a Business Analyst or equivalent role (at least 2-3 years of experience)Agile / Scrum knowledge and practiceAdvanced communication skills, verbal, and writing, with the ability to break down complex technical information for non-technical stakeholdersAdvanced organizational, analytical, and technical skillsProblem solving, root cause identification, and customer service skillsAttention to detail and solution orientedAbility to multi-task and prioritize effectivelyBusiness level fluency in EnglishPreferred Qualification:Knowledge of Finance and Procurement processesServiceNow Customer Service Management (CSM) moduleAgile / Scrum certificationsServiceNow certificationsFamiliarity with project management approaches, tools, and phases of project lifecycleWhat Takeda Business Solutions can offer you:No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:Your WealthCompetitive SalaryAnnual BonusReferral BonusSocial Fund (Christmas Bonus, Holiday Allowance etc.)Employee RecognitionYour HealthMedical Care – various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.Eyeglass refundYour FutureGroup Life InsuranceEmployee Capital PlansA broad variety of learning platformsProfessional Growth opportunities including mentoring programNext-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1Your Well-BeingSubsidized Sport CardTakeda Sport & engagement teamsOne additional day-off for voluntary activitiesFruits in the office, broad variety of coffee and teaFlexible working hours and hybrid workingEmployee assistance programWe don’t do ordinary – at Takeda we unite in diversity! Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.Ready to experience the exceptional? Go to takedajobs.com and apply!#LI-HybridLocations Lodz, PolandWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

Expected salary

Location

Łódź, łódzkie

Job date

Sun, 02 Feb 2025 00:50:09 GMT

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