Business Analyst

Job title:

Business Analyst

Company:

Demant

Job description

Join Our Global IT-Transformation Journey as our new Business Analyst

• Do you enjoy collecting, analyzing and documenting data?
• Do you like to travel around the world as part of it?
• And are you good at processes including IT? ……….. Then keep reading.

Be Part of the OneHearingCare Program – a huge programDemant develops and produces cutting-edge, high-quality hearing aids helping people with hearing loss to get a better life.In ‘Hearing Care IT’, part of the retail division, we ensure our IT solutions meet the needs of our +10,000 employees across clinics worldwide so they can provide great customer experience every day.Within the next 6-8 years we expect to have doubled the size of our frontline employees through acquisitions and organic grow.To ensure the IT solutions are scalable and deliver the right business impact, we have established the OneHearingCare program; a global initiative to design and roll out a next-generation CRM/ERP platform (Microsoft Dynamics 365), which will go on for the next 6-8 years.Your new jobWe’ve just launched a dedicated Market Integration initiative to ensure the solutions meet the needs of our many international markets.As part of this initiative you will collaborate with local markets worldwide to capture their business needs and align them with the broader program objectives.In this position, you must understand and convey how IT applications integrate into other Demant systems and how they integrate into local third-party applications as well as understanding the entire customer journey from the first clinical contact till the customer has got the hearing aid and the subsequent follow-up to understand the processes you uncover in a CRM perspective.You:

• Collaborate with stakeholders within IT Development, Group Finance, Marketing & Commercial Excellence as well as Business Process Owners, etc. to identify gaps between our standard processes and the current processes in the given market – it could for instance be legal differences between the markets.
• Collect and structure business needs, uncover gaps and capture critical details and make sure all is clearly communicated to the development teams.
• Facilitate and document workshops with market representatives.
• Present findings in a clear, structured format to guide development priorities.
• Will be expected to travel approximately 20-30 days a year, always accompanied by your team.

You’ll join a newly established, cross-disciplinary team of Analysts and Data Specialists, working closely with both business and IT stakeholders globally. Today, the team is also focused on integrating newly acquired businesses into our systems. Looking ahead, you’ll also play a key role in leading the data migration to our new platform.Your manager will be Rasmus Lindgreen-Winther, who has been with us for 1.5 years. He has solid experience with M&A Implementations and is today Head of Market Integration. Rasmus describes himself as calm, empathetic and well as direct in a polite manner.Rasmus is the involving type: “I make sure you are part of the cool things, that you understand the big picture, and that you are having a clear development plan”, says Rasmus.Demant is a huge organization with a lot of possibilities. Although we hope you will thrive in this position, many opportunities exist for you to evolve your career. You could even become Project Manager, Product Owner, Scrum Master, or more if you would like.What else can you be expectingYou will be working from our headquarters in Smørum – 10 minutes from Kildedal S-train station.We offer you flexible working hours as well as a variety of local benefits like subsidized breakfast and lunch in our canteen, a free fitness room with spinning and yoga classes, massage offers and child-sick days (you stay home when your child is unwell), employee discounts and more.We have a lot of different social clubs such as diving, biking, football, beer, LEGO and art. And if we haven’t a club that matches your interest, feel free to establish and manage one. With more than 1,700 people at HQ, there will probably be more than you who share your interests.These factors, in combination with our open and friendly culture based on trust, team players, innovative solutions and can-do-attitude, will ensure your opportunity for both professional and personal growth.What We’re Looking ForWe are seeking a candidate who thrives at the intersection of business and IT and who wants to work in an international environment.You bring:

• A master’s degree in IT, Business Administration or a like.
• A couple of years’ experience in business analysis – either after your graduation or as part of your resent student jobs.
• Understanding of how technology supports business processes and the ability to identify process gaps.
• Understanding of how systems integrate with other systems.
• Strong documentation skills and attention to critical details.
• Proficient communication skills in English; written and spoken.
• A collaborative mindset and cultural fluency in working with international teams.
• A proactive, structured, and inquisitive approach to your work.

Ready to apply?Submit your CV and motivational letter no later than 8th of June 2025.1st interviews: 16th of June.2nd interviews: 19th of June.If you have any questions, feel free to contact Head of Market Integrations, Rasmus Lindgreen-Winther, at rsli@demant.com.Please note that we only accept applications via our recruitment systems. Please note that we are not interested in inquiries from external recruiters.We are looking forward to hearing from you.At Demant we value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from alle qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality. #LI-HYBRID #LI-BS1About DemantDemant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.

Expected salary

Location

Smørum, Hovedstaden

Job date

Wed, 14 May 2025 22:51:21 GMT

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