Clinical Field Specialist East of France, Critical Care in Field, France

Throughout our history, Edwards has helped transform the way physicians monitor and take preventative measures for cardio patients. Our Critical Care business unit specializes in advanced hemodynamic monitoring solutions, including artificial intelligence algorithms to provide predictive readings to clinicians, helping them get patients home to their families faster. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

JOB DESCRIPTION

Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs

Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

Roles and responsibilities

The CFS will be in France, based in Paris, close to a major Airport / TGV Train station (location to be confirmed). The CFS will work under the strategic guidance of the BUM and the operational guidance of the 1 Sale Manager. Their primary role will be to support the development of our combined technologies including our innovative Predictive Monitoring Technology both in the Operating Room and the ICU.

Additionally, the CFS will:

• Run training programs for technical staff, Nurses and Doctors as a fundamental part of this role.

• Shadow clinical staff and support use and adoption of the technology platform in the Operating Room and in the ICU.

• Provide education and support in the adoption of Edwards Cardiac Output monitoring systems with Edwards combined technologies including our innovative Predictive Monitoring Technology and Edwards Tissue Oximetry and the correct application of use.

• Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

• Support and run educational seminars both run by Edwards and other select meetings.

• Coordinate activities and manage education with the Sales Managers and the account managers.

• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.

• Run “train the trainer” days at the customer’s location, in order to establish internal training platforms and protocol.

• Validate software and hardware updates in the field as applicable

• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.

• Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences

• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist

• Interact with KOL and proctors

• Be prepared to travel across the East region ( East of Paris area, Nancy, Colmar, Strasbourg, Dijon, Besançon, Lyon, Grenoble, Marseille, Nice, Montpellier) intensively with up to 3-4 nights a week away on business

Ideal candidate

• The Ideal Candidate will have3 years ‘experience in technical or clinical Anesthesiology or Intensivist nursing experience (IADE) in the operating room or Intensive care environment.

• She / He will have previous experience in training and education programs.

• Demonstrate strong influencing skills.

• Be self-motivator, passionate to succeed and ambitious for results.

• She / He will be able to demonstrate empathy, understanding and tolerance whilst maintaining a clear drive to get the job done.

• Strong communication skills in oral, written and electronic formats.

• She / He will be able to demonstrate a willingness and hunger to learn Innovative Technologies.

• Capacity to understand English and being understandable

• Ability to manage competing priorities in a fast paced environment

• Good problem-solving and critical thinking skills

• Strict attention to detail

• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects

• Candidate is located either in Paris or Lyon

Advantages

• Qualified OR or ICU Anesthesiology or Intensivist nurse

• Proven clinical training experience

• Previous commercial education and field specialist support.

• Proven ability to affect change and practices in medicine.

• Proven expertise in MS Office Suite and ability to operate general office machinery

What is it like to work at Edwards Lifesciences in France?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in France also offers the following benefits:

• Competitive Compensation and Benefits package

• Flexible working hours, remote working

• Profit sharing

• Risk Life Insurance

• Comprehensive Medical plan (including online access to healthcare)

• Service Awards

• Works Council social and cultural activities

• Enhanced Leave Benefits

• Employee Stock Purchase Program

• Employee Assistance Program

​Comprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan – it’s our life’s work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.