Communications Manager

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JOB DESCRIPTION

OBJECTIVES OF THE PROGRAMME

The World Health Organization’s Academy (‘The Academy’) is a new state-of-the-art learning institution that aims to revolutionize lifelong learning for health impact and reach million learners around the world. Based in Lyon, France, the Academy Campus will offer a wide range of learning modalities (on-line, face-to-face and blended); digital, in-person learning via the hub in Lyon or through the campus network, as well as portable learning laboratories designed for contexts where participants cannot travel or access the digital learning platform. The Academy is an integral part of the WHO under the management authority of the Director-General. The overall goal of the Academy is to advance the learning and human development component of WHO’s General Programme of Work (GPW) and health sustainable development goals. More specifically the Academy will: enhance the competencies of millions of people through cutting-edge digital learning and hybrid learning, including leaders, practitioners, catalysts and lay people. The WHO Academy will deliver advanced digital and in-person learning to, health policy practitioners, health workers and WHO workforce. The Academy is a global initiative combining the latest technologies in digital and remote learning with advancements in adult learning science to offer innovative, personalized and multilingual learning that meets priority needs.

DESCRIPTION OF DUTIES

The incumbent will carry out the following duties:

  • Guides and oversees the implementation of the communication plan.
  • Leads the planning and implementation of communications around report launches, new technical guidance, corporate events and public health advocacy campaigns for the WHO Academy.
  • Develops narrative and key messages for internal and external stakeholders to promote the work of the WHO Academy.
  • Produces and commissions communications products (including news releases and op-eds; web features, Q As and other materials; videos and social media assets; campaign web pages) to promote WHO Academy’s work and convey important public health messaging.
  • Working closely with the media team, plans media events, providing spokesperson briefings, arranging interviews when required, and ensuring that media enquiries receive timely and accurate responses.
  • Partners with other Units and Teams across the Department of Communications to ensure alignment, timeliness, quality and innovative approaches to communications products.
  • Ensures alignment and consistency with WHO communication strategy.
  • Performs all other related duties as required.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced level university degree in communications, journalism or related field.
Desirable: Knowledge of public health and international relations.

Experience

Essential:

  • A minimum of 7 years of relevant professional experience in communications or journalism.
  • Demonstrated experience in health communications.
  • Experience in developing and implementing communications content and strategies.
  • Demonstrated relevant experience at international level.

Desirable:

  • Experience producing content for radio/TV broadcasting and the web, including photos, videos and social media.
  • Experience working with WHO or other UN Agencies.

Skills

  • Sound news and features writing skills.
  • Proven ability to project manage, multi-task, prioritize, research and write to short deadlines.
  • Sound advocacy skills complemented by the ability to plan and evaluate situations and propose innovative communications options.
  • Experience in the pharmaceutical field and access to medicines issues.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable:

  • Expert knowledge of French.
  • Intermediate knowledge of other WHO language.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3319 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level.
  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

     

    The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

     

    Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]

  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • For information on WHO’s operations please visit: http://www.who.int
  • Staff members in other duty stations are encouraged to apply.
  • Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service.

     

    Candidates appointed to a fixed-term position in the Professional category with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
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