Content Moderator for Social Media Platform (Spanish Speaker)

Location:

Lisbon, Portuguese areas, Portugal

Salary:

1,050 € gross/month + performance bonus 120 €

Type:

Permanent

Main Industry:

Search Media Jobs

Advertiser:

Blu Selection

Job ID:

130382347

Posted On: 

24 April 2024

Looking for a new position? We have a great opportunity in Lisbon as a Video Content Moderator for a leading social media platform for you. In this role, you’ll play a crucial part in reviewing and moderating user-generated content, ensuring it aligns with community guidelines and standards. If you’re detail-oriented, culturally aware, and eager to contribute to creating a better online space, this is your chance!

Your responsibilities and impact working as a Content Moderator will be:
Reviewing various types of content (videos, images, text, and audio) in accordance with policies.
Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.
Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
Ensuring user and brand safety through effective content moderation practices.
Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news.

Skills, qualifications and interests you need to succeed in this role:
A native level of Spanish and at least a C1 level of English
Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
Passion for customer service, content moderation, or technical support
Keeping up-to-date with social media trends and practices
Resilience to sensitive content, demonstrating emotional maturity and professional detachment
Motivation and commitment to perform the assigned tasks effectively
Excitement about intercultural communication and embracing the expatriate lifestyle

What is in it for you?
Type of contract: Unfixed term contract, 30 days probation period
Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
Salary conditions: 1,050 EUR gross/month + performance bonus 120 EUR from 4th full month
Health insurance after 6 months
Help with acquiring the NIF and SSN
A relocation package of 360 euros per month for the first three months
Paid professional training
Fun and engaging company-wide initiatives
Excellent work culture

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

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