CPMO Senior Business Analyst

Job details

Department

Human Resources

Responsible to

Senior Project Manager

Location

Kedleston Road, Derby Campus

Salary

£41,625 to £44,702 (for exceptional performers, there is scope for further progression up to £ £59,733 per annum)

Closing date

Sunday 7 January 2024

Contract type

Fixed term contract until 31/12/2024

Post type

Full-time

Reference

0489-23

About the role

Our Mission

The University’s 2018-30 Strategic Framework sets out the University’s ambitions and the clear role played by our structures, how we operate, how we work and how we deliver change. 

The University has a Change and Portfolio Management Office (CPMO) whose purpose is, through a project and change management framework, to successfully deliver key programmes and projects effectively and consistently with both internal and external stakeholders. The CPMO plays a central role in providing the necessary transparency and assurance required for our strategic initiatives and priority projects.

Your impact

As a Senior Business Analyst within the CPMO, you will work on projects that are developing and evolving our transformation journey in line with our Strategic Framework. You will work collaboratively with the University’s leadership teams and colleagues to ensure that the University of Derby can transition from its current state to a future state that aligns with institutional ambitions. You will work with transformation principles and target statements that are enabling the University to realise the high-quality outcomes and benefits associated with the future state. 

We need your expertise in:

• Interpreting customer requirements, planning work and managing expectations as a Business Analyst.
• Building multi-system, multi-function process maps and workflows for processes.
• Getting to the root cause of business issues and supporting senior leaders and team members in finding the future state/solution to the issues.
• Ability to work independently, delivering the Business Analyst activity to the agreed standard.

What you can expect from us

• An ambitious and forward-thinking team, always willing to support you.
• Exposure to a breadth of expertise in the team, spanning Programme, Project and Change Management and Business Analysis.
• An organisation which culturally respects expertise and gives it room to play out its potential.

Be part of something extraordinary, drive change and lead innovation. Apply now to shape tomorrow.

For informal enquiries contact Helen Watson, Head of CPMO, [email protected] .

Principal accountabilities

Provide a high quality, effective business analysis service from initial concept, requirements gathering, benefits identification, business approval, and project initiation, through to testing, training, and embedding.

Conduct feasibility studies where needed, contribute to the business case, identify solution options that meet business needs, and estimate the potential value that could be realised for key solution option.

Lead on reviewing the existing “as is” end to end business processes and systems usage and develop the “to be” processes, and workflows to improve business performance.

Define and document functional and non-functional requirements and design information conducting detailed analysis to produce business requirement documentation, user stories, product backlog items, operational specifications, process diagrams/flows and new operating procedures.

Work effectively with the Programme/Project Manager and colleagues across the University to ensure the identified areas are clearly defined, exploit existing assets where possible

Work with IT colleagues in being the “bridge” between technical requirements and business needs, especially in the API space and general data transfer and cleansing activity.

Organise and run workshops, walk-throughs, and reviews with internal and external stakeholders

Presenting solutions and options for debate and discussion, negotiating with business colleagues and leaders

Work with IT colleagues and support with testing from a technical and user perspective

Work with the Programme/Project Manager and business leads in undertaking User acceptance testing, from helping to write scripts (if necessary), undertake testing and provide updates on testing results, where necessary coach users on UAT activity.

Work with suppliers, IT colleagues and business colleagues in understanding the system administration activity and if applicable the cloud-based responsibilities of the business functions during the life of the project so they can be self-sufficient after the project has closed.

When required perform impact analysis on project change requests.

Provide detail to the Programme/Project Manager on emerging issues and risks based on their analysis and support in defining options to resolve issues and mitigate risks where possible.

Identify, develop, and implement change activities to ensure successful and effective rollout and embedding of activity.

Take an active role in the development of skills, confidence, training, and ongoing support of key stakeholders.

Provide information to contribute to a regular benefit/outcome tracking mechanism in partnership with key stakeholders and in line with CPMO processes to ensure benefit case delivery can be monitored and reviewed.

Maintain accurate, up-to-date records of work undertaken to enable the Programme/Project Manager to deliver effective reporting mechanisms that provide timely and understandable information in respect of the business analysis delivery for all stakeholders including the Programme/Project Board.

Contribute to developing and documenting a Business Analysis Framework that will align to the University of Derby Project Management framework including key processes, templates, ways of working.

Mentor the less experienced members of the Portfolio Office team in business analysis activities, ensuring they are delivering effective and consistently high-quality services across the University.

Person specification
Essential Criteria
Qualifications

• Relevant degree (or equivalent qualification) or comparable knowledge gained through professional experience
• Professional Business Analysis Qualification, e.g., BCS Diploma in Business Analysis, IIBA

Experience

• Significant experience of interpreting customer requirements, planning work and managing expectations as a Business Analyst
• Experience of successfully managing competing priorities within a resource-limited environment
• Experience of building multi-system, multi-function process maps and workflows for processes
• Extensive, applied understanding of Business Analysis functions
• Experience of developing requirements and acceptance criteria to support testing and sign off processes
• Comfortable providing support and challenge to senior leaders through the provision of evidence-based insights

 

Skills, knowledge & abilities

• Excellent problem interpretation and solving skills
• Excellent analytical skills and ability to convey key messages, getting to the root cause
• Ability to work independently, delivering the Business Analyst activity to the agreed project plan.
• Ability to influence other members of the organisation in a drive to meet customer expectations.
• Excellent communication skills, written and verbal.
• Experience of using MS Visio to generate process flows.
• Experience of delivering workshops via MS Teams and the use of breakout rooms etc.
• Great communicator and able to facilitate sessions and act impartially
• Ability to identify, develop, and implement change to ensure successful and effective rollout and embedding of activity.
• Ability to build positive relationships and quickly gain the trust and confidence of key stakeholders.
• Ability to identify project benefits, including relevant metrics with which to measure success.
• Ability to coach and support project team members and business colleagues through the project.
• Ability to challenge, persuade, influence & engage at all levels of an organisation.
• Resilient, proactive, and adaptable to change.
• Inherent customer service ethos.
• Ability to deliver to tight deadlines in a demanding environment.
• Drive and determination for excellence.
• Demonstrable experience of being able to think outside the box.

Desirable Criteria
Qualifications

• Professional Project Management Qualification (e.g., Prince2 or Agile Practitioner)
• Lean Six Sigma or other process improvement qualification

Experience

• Experience working in a Higher Educational Institution
• Experience with, Tableau, Alteryx and/or Power BI

Benefits

As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

Find out more about pay and benefitsFind out more about pay and benefits

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

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If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at [email protected] .

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Important information

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Whilst this role is eligible for sponsorship under the Skilled Worker Route, we recommend that you assess your individual eligibility before applying for this position.

Visit https://www.gov.uk/skilled-worker-visa for more information.

To be eligible for sponsorship you must provide evidence that you hold all essential qualifications listed on the job description. Please note, equivalent experience will not be accepted as evidence of the essential qualifications.

Equity, diversity and inclusion

The University of Derby is committed to promoting equity, diversity and inclusion. However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.

A university that celebrates youA university that celebrates you

Further details

Download CPMO Senior Business Analyst job descriptionDownload CPMO Senior Business Analyst job description

Why join Derby?

Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

Find out more about working at the UniversityFind out more about working at the University

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.