CRM & Automation Apprentice – September 2024

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your mission

We’re looking for a new apprentice to join the Automated Programs team.????

Automated Programs team:

The mission of this team is to leverage our owned channels (email, push, inbox) to increase the activity of members on the platform & market new features to our members.

Your Responsibilities

• You will work closely with the Braze Communications managers to lead CRM automated programs on our owned channels (email, push notifications, in-product communications) for several markets
• You will be supporting the content creation process, coordinating with designers and copywriters
• You will be in charge of analyzing the programs performance & provide recommendations accordingly
• You will also contribute to the Benchmarking to gather CRM best practices on the market

Your Qualifications:

• You have at least one previous internship experience in a marketing, product or project management role
• You have excellent communication skills and enjoy sharing and learning from others
• You are detail-oriented, organized, results-driven, and are able to prioritize in a changing environment
• You are fluent in English, French is a plus

What we have to offer

• Hybrid working mode
• Financial support for home office equipment
• 4 additional weeks on top of legal maternity leaves
• Minimum 25 days holiday per year
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Free unlimited carpooling & bus rides
• Personal growth via trainings, mentorship, and internal mobility programs
• Regular team building events
• Mental health support through Moka.care
• 1 day off per year to test our product

Interested in Joining the Ride? Here’s What Your Hiring Journey Will Look Like:

• a 30-min video-call with Amelia, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
• a 30-min interview with your future manager, Guendalina, Braze Communications Lead to get to know you, understand your expectations and answer your questions about the role
• a fully remote exercise (which you will be given 3 days to prepare for) to evaluate your technical skills
• a 45-min case study presentation to present to Guendalina and another team member
• Our hiring process lasts on average 20-25 days and offers usually come within 48 hours.

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