Customer Service Administrator

Job title:

Customer Service Administrator

Company:

Red Chair Recruitment

Job description

Red Chair Recruitment are currently recruiting for a Customer Service Administrator for our client, a well-established and growing company based in Tralee, Co. Kerry.This is a full-time permanent position suited to someone with strong IT skills and a background in customer service or administration. The ideal candidate will be highly organised, have a professional telephone manner, and enjoy working in a fast-paced, team-focused environment.Key Responsibilities:

• Manage a high volume of incoming service calls, ensuring efficient logging and response times
• Schedule and coordinate field service engineers to meet customer requirements.
• Liaise with customers on callouts, updates, and service resolutions.
• Ensure accurate charging for all service activities.
• Assist in the preparation of quotes, tenders, and document management.
• Provide general administrative support including sales admin, customer reception, and day-to-day office operations.

Requirements:

• Previous experience in a customer service or administration role.
• Proficient in IT systems, with excellent working knowledge of Microsoft Office.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work well under pressure.

What’s on Offer:

• Competitive salary of €30,000 – €32,000 depending on experience.
• A supportive and collaborative working environment.
• Opportunity to grow within a reputable and expanding company.

If you’re interested, please send your CV to grace@redchair.ie or call Grace on 087 600 1166 for further information about the role.

Expected salary

€30000 per year

Location

Tralee, Co Kerry

Job date

Sat, 17 May 2025 00:17:12 GMT

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