Customer Service Specialist with Danish and English

Job title:

Customer Service Specialist with Danish and English

Company:

LeasingTeam

Job description

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group – Poland”s largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our Clients, we are currently looking for: Customer Service Specialist with Danish and English.
Customer Service Specialist with Danish and English
00142732

• Perform inbound calls, chats in Danish
• Advise partners on flights, products, prices, fares, rules, and online services contributing to the success of our client.
• Change the reservation both in time and destination, change of personal data
• Handle special service requests (wheelchairs, special assistance, animals)
• Deal with cancellation and refund of tickets
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.

• Danish – C1 (both spoken and written)
• English – B2
• Excellent technical skills (MS Office, Browsers, general computer skills)
• Positive energy, enjoy communicating with customers and colleagues
• Previous experience in Customer service, digital service platforms and CRM tools is an advantage

Expected salary

Location

Warszawa, mazowieckie

Job date

Wed, 26 Mar 2025 23:06:15 GMT

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