LeasingTeam
Job title:
Customer Service Specialist with Dutch
Company:
LeasingTeam
Job description
LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group – Poland”s largest group of exclusively Polish-owned personnel consultancy companies that for the past 21 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.For one of our clients, which is a global company specializing in outsourcing business services, customer service, technical support, sales, and digital solutions, we are currently looking for: Customer Service Specialist with DutchJob description:
- Responding to customers via phone, chat, and e-mail (outbound and inbound).
- Support customers with travel difficulties.
- Change the reservation both in time and destination, change of personal data
- Advise partners on flights, products, prices, fares, rules, and online services
contributing to the success of our client. * Dealing with cancellations and refundsExpectations:
- Dutch C1 and English B2 (both spoken and written)
- Excellent technical skills (MS Office, Browsers, general computer skills)
- Positive energy, enjoy communicating with customers and colleagues
- Previous experience in customer service, digital service platforms and CRM tools is welcome
Offer:
- Salary: 10 000 PLN gross monthly
- Labour contract
- On-site work in Katowice
- Private medical care (Luxmed), group insurance program, sports, and leisure program (My benefit), access to internal training platforms
- Social activities, events, and celebrations,
- Multinational environment
Expected salary
Location
Katowice, śląskie
Job date
Thu, 21 Aug 2025 07:03:48 GMT
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