Customer Support Representative
Eaton
Job Description:Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service Center (BSC) in Budapest is Eaton’s largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees. Take a glance:What you’ll do:
As a key member of the Customer Support/Order Management team, you will report directly to the Team Leader. Your primary responsibility will be to provide exceptional commercial support for a diverse portfolio of project-based customers. This role involves effective communication with both customers and internal teams through various channels, including email, phone, chat, and our case management tool.Your main responsibilities:
Qualifications:
-Bachelor’s degree (BSC/BA)
-1-3 years experience in customer supportSkills:
-English language knowledge minimum B2 level, Local/Native Language
-Capabilities according to the team’s scopeWhat we offer:
system (E-Stars)
#LI-SO1
Budapest
Fri, 13 Dec 2024 08:24:30 GMT
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