Digital Solutions and Data Officer for Logistics and Procurement

Location: the UK or Ireland

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in more than 60 countries over the last 40 years. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

GOAL’s purpose is to save lives and empower communities to develop resilience and greater control over their lives and livelihoods. GOAL aims to increase the resilient wellbeing of the world’s poorest people and focuses on those who are excluded or marginalised, particularly those who are vulnerable due to socio-economic status, gender or age.

GOAL believes in a world where poverty no longer exists, where vulnerable communities are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities.

Job Purpose

The Logistics and Procurement Digital Solutions and Data Officer is responsible to support the design, development and roll out of digitised solutions and data analytics across the logistics and procurement services. ​They will ensure the full adoption of solutions and the increasing use of data to inform business decisions. A whole business approach must be adopted to ensure integration of systems and data with others across the global organisation.

Duties and Responsibilities ​

• Management of existing logistics and procurement service powerapps – allocating access, basic troubleshooting, user and technical manuals, user training and training materials, liaison with IT technical team for upgrades and user acceptance testing (UAT) for any developments​.
• Advise country teams on workflows for logistics and procurement digital solutions use in multiple bandwidth environments and different team structures.
• Develop and monitor quality control tools to ensure full use of digitised solutions​ across GOAL globally.
• Guide on logistics and procurement information management in line with GOAL policies on data protection and document management guidelines.​
• Develop and maintain powerbi reports collating logistics and procurement data and presenting data for business decisions​.
• Develop process maps and recommendations to improve efficiency and effectiveness of logistics and procurement processes in delivering department and organisational strategy.
• Liaise with other departments on complementary process and process cross over points.​
• Participate in external forums and events on logistics and procurement technology solutions including input to sector wide improvements​.
• Ensure effective project and change management for all solution roll out and up-grades​.
• Provide rapid data analytics and solution adaption in event of emergency response needs.
• Act as a GOAL digital champion.

All GOAL employees are expected to be flexible to the organisational needs and priorities and to work in a way that supports delivery of the organisational strategy.

Key Performance Objectives

• Logistics and Procurement digital solutions are fully operational.
• Provision of data analytics on all logistics and procurement KPIs.
• Logistics and Procurement data is available and connects to other system uses.
• Training and support materials available for all digital solutions.

Behaviours

• The ability to plan, organise and implement projects in a customer focussed manner.
• Be logical and organised with a strong administrative and analytical ability.
• Capable of being flexible and multi-tasking in busy situations.
• Effective communication skills and experience with cross-functional collaboration.

The Person

Essential

• 1-year relevant work experience in business operations services and solutions​.
• Strong excel skills
• Excellent communication skills – willing and able to interact with a wide range of stakeholders, listen to understand and communicate to enable others.​
• Strong interest in data analytics and presentation of data to different user groups​.
• Detail-orientated with strong organisational skills.
• Interest to quickly learn and apply Office 365 solutions.
• Fluent in English

Desirable

• Experience in conducting training online and in developing self-paced e-learning materials​.
• Ability to develop reports in powerbi from multiple data sources​.
• Experience in powerapps development​.
• Arabic, French, or Spanish language skills​
• Experience with SAGE ​
• Experience with global ERP systems​
• CIPS or CILTS qualification​

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

Accountabilitywithin GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

General Terms and Conditions

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.

For more career opportunities, please visit Careers – GOAL Global