Ecommerce Manager (TRD4495)

Oxfam is a global movement of people working together to end the injustice of poverty.

 

Are you an effective role model, demonstrating high levels of performance and professionalism?

 

Are you experienced in the management of a large warehouse/ecommerce operation?

 

Do you have a proven ability to inspire a diverse group & to performance manage individuals and teams to get the best from them?

 

If the answer is yes, then we would like to hear from you.

 

The Role

 

The role will support all operations within the Batley site & will be instrumental in the growth & development of our B2B & B2C business.  This role will focus predominately on growing & developing our eCommerce business.  Through strong leadership you will lead & empower a team of staff, trainees & volunteers to deliver high levels of excellent customer service while offering support, direction & inspiration when needed.  You will develop a strong sense of teamwork working together to deliver high levels of performance across the whole business. Full oversight and management of product supply, storage, inventory systems, sales & returns within a large warehouse environment is required. To be responsible for the financial management of the Batley eCommerce operation in collaboration with senior management; responsibility for a budget of £m+.  To be proactive in the overall strategic direction & development of the business and its people.  To lead teams through change with clarity & excellent communication.  To work collaboratively, liaising & building strong working relationships with management teams at all levels and within other departments to improve the overall operation. Must be adaptable & flexible in approach, be target driven & business focused. To be passionate about people & the work Oxfam does raising vital funds and communicating Oxfam’s message to the public.

 

What we are looking for

 

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to the values of empowerment, accountability and inclusion in all you do and our feminist principles.

 

An ideal candidate for the role will also:

 

• Work in line with Oxfam’s values of accountability, empowerment, & inclusiveness
• Be an effective role model demonstrating high levels of performance & professionalism with a continued focus on personal development
• Be experienced in the management of a large warehouse/ecommerce operation
• Have a proven ability to inspire a diverse group on a large scale & to performance manage individuals & teams to get the best from them
• Have excellent inter-personal skills – with the ability to communicate, influence, provide leadership & present information & ideas at all levels both internally & externally when required
• Have experience in working successfully in collaboration with others across teams & departments.
• Have experience of managing financials including £m+ budgets. Ability to analyse data to support informed decision making & problem resolution
• Be able to organise & balance own workload with often conflicting priorities. Be able to demonstrate high levels of resilience.
• Be adaptable & flexible
• Have a high level of numeracy & IT literacy.
• Have experience of managing Health & Safety in a warehouse environment

 

We offer

 

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

 

You can read more about all Oxfam has to offer here.

 

Flexfam

 

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you and the business.

 

Our values and commitment to safeguarding

 

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

 

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

 

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

 

How to apply

 

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

 

About us

 

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

 

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.