Equipment Service Technician

Location:

(95220) France

Salary:

market rate

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Advertiser:

microTECH Global Ltd

Job ID:

131913701

Posted On:

14 May 2025

Equipment Service Technician

France, Crolles (Onsite working required)

MUST SPEAK FRENCH

Provide first-line support in key operational activities such as installation, commissioning, maintenance, and troubleshooting of technical equipment. The technician plays a critical role in ensuring safety, quality, and high levels of customer satisfaction while actively developing technical skills and contributing to a collaborative team environment.
Key Responsibilities:

-Independently perform installation, commissioning, maintenance, and troubleshooting tasks.
-Achieve a First-Time Fix Rate (FTFR) of over 95% while maintaining high customer satisfaction.
-Maintain accurate records using operational and service management tools.
-Configure, operate, and perform basic analysis using system software.
-Conduct basic fault-finding and escalate complex issues within agreed timelines and SLAs.
-Follow and promote health, safety, and environmental (HSE) best practices.
-Produce clear, concise service reports and submit operational data.
-Utilize internal processes and escalation channels as needed.Required Skills and Experience:

-Degree or formal qualification in mechanical, electromechanical, or electronic disciplines.
-Prior field service experience in a related or technical industry.
-Strong customer orientation and ability to align with internal procedures.
-Self-driven with good problem-solving and escalation judgment.
-Team player with mentoring capability.
-Good verbal and written communication in both local language and English.
-Ability to read technical drawings and use relevant software tools.

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