Facilities Support Assistant

Exciting Career Opportunity as a Facilities Support Assistant (FSA)

Are you looking to be a vital part of a great team that ensures our university campuses run smoothly and efficiently? If you are a hands-on, customer-focused professional with a flair for DIY and an eye for detail, we’d love to have you join us as a Facilities Support Assistant (FSA).

About Us:

At the University of Oxford, we take pride in maintaining a campus environment that fosters excellence in education and research. Our Facilities Support Team plays a crucial role in this mission, and we are now seeking an enthusiastic and dedicated FSA to help us achieve our goals.

Position Overview:

As an FSA, you’ll report to and work under the direct supervision of our Facilities Manager. Your primary responsibilities will include:

•   Delivering excellent customer service at all times.

•   Executing general building-related tasks within our managed sites, as directed and within your competency.

•  Handling various security-related duties, such as identity verification, opening and closing procedures, and radio communication.

•  Conducting routine building checks, documenting findings, and reporting issues as needed.

•  Performing minor local repairs within our buildings and reporting faults via our Planon system.

•  Ensuring a high standard of safety, in compliance with regulations such as HASAW, COSHH, and Manual Handling.

•  Assisting in the cleaning and maintenance of our building exteriors, car parks, and cycle storage areas.

•  Setting up and clearing meeting/lecture rooms, contributing to the smooth flow of academic and administrative activities.

•  Liaising with our University suppliers and service providers when appropriate.

As an employer, we value the well-being and development of all our employees. We offer a comprehensive range of benefits, including:

•  30 days of annual leave (excluding public holidays)

•  Extensive personal and professional development opportunities

•  Supportive childcare services for working parents and guardians

•  Generous family leave for pregnancy, adoption, paternity, and shared parental leave

•  Excellent contributory pension scheme for your financial future

•  Salary sacrifice scheme for additional savings

•  Subsidised sports centre membership to promote well-being

•  Cycle loan scheme to encourage sustainable commuting

•  Discounted bus and transit travel

In addition, you will have access to a vibrant community with social groups and sports clubs, fostering an inclusive atmosphere.

What We’re Looking For:

To excel in this role, you should possess:

•  Strong DIY and maintenance skills.

•  Capability to work independently, taking initiative.

•  Excellent customer service skills.

•  Basic IT skills, including email and internet usage.

•  Professional appearance and strong communication abilities.

•  Punctuality and good time management.

Application Process:

To apply for this position, please submit the following documents as part of your online application:

•  Covering letter/supporting statement

•  Curriculum vitae (CV) 

•  Contact details of two referees (only contacted if you are successful) 

Only applications received before 12 pm on 30 October 2023 can be considered.

Interviews will hold on 6 November 2023.

Join us in our commitment to excellence and service. Apply today!