Festival & Events Retail Team Manager (TRD4487)

Oxfam is a global movement of people working together to end the injustice of poverty.

 

Do you have experience of working within the Festivals & Events space and within large warehouse operations? 

 

Do you have excellent verbal and written communication skills with the ability to engage with staff and large teams of trainees and volunteers?

 

Do you have good time management skills and an ability to manage conflicting priorities?

 

If the answer is yes, then we would like to hear from you.

 

The Role:

 

In this role, you will drive income & increase engagement through the sale of donated & new goods at Festivals & Events. The role will work in tandem with the wider Festivals & Events Team and will support all operations within the Batley site playing a key part in the growth & development of our B2B & B2C business.

Managing both staff, trainees & volunteers you will lead and empower to deliver high levels of quality & customer service while offering support, direction & inspiration when needed. In conjunction with your Manager, you will play a pivotal role in the management of product supply, storage, inventory systems, sales & returns within a large warehouse environment. You will work to develop a strong sense of teamwork across all departments & with strong leadership & high levels of motivation deliver against objectives and KPI’s set. You will support in the development of both our people & the business & ensure teams are fully trained, communicated to & supported. You will ensure all shifts are covered maximising operational hours; you must be flexible in your approach, be organised, target driven & people focused. You will demonstrate high levels of commerciality & be an effective role model.

 

What we are looking for:

 

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

 

An ideal candidate for the role will also be/ have:

 

• The ability to work in line with Oxfam’s values of accountability, empowerment, & inclusiveness.
• An effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development
• Ability to use & interpret data to deliver KPI’s
• Solution driven working through problems or issues to resolution
• The ability to motivate & support individuals & teams to deliver aims & objectives set
• Adaptable & flexible
• Excellent verbal & written communication skills with the ability to engage with staff & large teams of trainees & volunteers
• Good time management skills & have the ability to manage often conflicting priorities
• Experience of working within the Festival & Events space and within large warehouse operations
• Exceptional organisational skills with the ability to prioritise workload & often conflicting priorities • High levels of resilience, self-motivation, & flexibility • Good time management skills
• Health & Safety management experience with the ability to act as required
• Experience of supporting in the management of site & team security
• Excellent IT Skills & knowledge
• Driving licence

 

We offer:

 

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

 

You can read more about all Oxfam has to offer here.

 

Flexfam:

 

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 

 

How to apply:

 

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

 

 

Our values and commitment to safeguarding

 

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

 

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

 

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

 

About us

 

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

 

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

 

A thriving diverse Oxfam:

 

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

 

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.