Festival & Events Retail Team Manager (TRD4611)

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have experience of working within the Festival & Events space and within large warehouse operations?

Do you have good time management skills & have the ability to manage often conflicting priorities?

Do you have high levels of resilience, self-motivation, & flexibility?

If the answer is yes, then we would like to hear from you.

The Role:

To drive income & increase engagement through the sale of donated & new goods at Festivals & Events. The role will work in tandem with the wider Festivals & Events Team and will support all operations within the Batley site playing a key part in the growth & development of our B2B & B2C business.  

Managing both staff, trainees & volunteers you will lead and empower to deliver high levels of quality & customer service while offering support, direction & inspiration when needed.  In conjunction with your Manager, you will play a pivotal role in the management of product supply, storage, inventory systems & sales within a large warehouse environment. You will work to develop a strong sense of teamwork across all departments & with strong leadership & high levels of motivation deliver against objectives and KPI’s set.  You will support in the development of both our people & the business & ensure teams are fully trained, communicated to & supported.  You will ensure all shifts are covered maximising

What we are looking for:

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Work in line with Oxfam’s values of accountability, empowerment, & inclusiveness.
• Be an effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development
• Ability to use & interpret data to deliver KPI’s
• Be solution driven working through problems or issues to resolution
• Motivate & support individuals & teams to deliver aims & objectives set
• Be adaptable & flexible
• Have excellent verbal & written communication skills with the ability to engage with staff & large teams of trainees & volunteers

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe that flexible working is key to building the Oxfam of the future, so we are open to talking through working arrangements that might work for you, including job share. This role will be based in the location as stated above.

Important: This post will require time spent ‘living’ & working on Festival & Event sites.  Working hours during events will often be unsocial & will include weekend and evening work.  Due to the seasonal nature of the festival season the successful post holder will be unable to take extended holiday during May – August. This role will require extensive travel around the UK.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.