
Westport Estate & The Grace
Job title:
Food & Beverage Manager
Company:
Westport Estate & The Grace
Job description
Position Summary:As a Food & Beverage Manager at Westport Estate, you will play a key leadership role in delivering exceptional dining and service experiences across our hotel and bistro restaurants. With a keen eye for detail and a passion for hospitality, you will ensure service excellence, operational efficiency, and team engagement consistent with the standards of a luxury hotel.Key ResponsibilitiesGuest Experience & Service Excellence
- Ensure all F&B outlets provide exceptional service.
- Proactively engage with guests, respond to feedback, and resolve issues promptly and professionally.
- Monitor service delivery throughout the shift to ensure consistency, quality, and personalisation.
Team Leadership & Development
- Supervise and support the front-of-house team, including servers, hosts and bartenders.
- Conduct training and onboarding for new team members, with ongoing coaching and mentorship.
- Foster a positive and collaborative work culture that emphasizes teamwork, professionalism, and service excellence.
Operational Management
- Oversee daily shift operations including scheduling, floor management, and staff deployment.
- Ensure all service areas comply with health, safety, and hygiene standards.
- Coordinate with culinary, stewarding, and other hotel departments to ensure smooth service flow.
- Support outlet readiness, mise en place, and opening/closing duties.
Administrative Support
- Assist with inventory control, requisitions, and stock management of supplies and service ware.
- Participate in departmental meetings, pre-shift briefings, and VIP planning sessions.
- Help manage labour efficiency, revenue tracking, and operational reporting as needed.
Financial Oversight
- Budget planning and cost control.
- Monitor inventory, reduce waste, and manage supplier relationships.
- Analyze profit margins and make improvements.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibilities at the time of writing.Required Experience & Skills
- Experience in a supervisory role
- Strong understanding of multi-outlet operations (restaurant, bar, in-room dining, banquets).
- Solid knowledge of food and beverage service standards, wine and spirits, and upscale guest interaction.
- Proven leadership, team development, and conflict resolution skills.
- Professional grooming, communication, and presentation.
- Proficient in POS systems and hotel platforms
- Flexible to work various shifts, including weekends, holidays, and extended hours when needed.
What’s in it for you?
- Subsidised staff accommodation (subject to availability)
- Ongoing investment in your learning and development
- Employee Assistance Program
- Staff discounts at Westport Adventure
- Discounted rates with local businesses across Westport & Castlebar
- Bike to work scheme
Expected salary
Location
Westport, Co Mayo
Job date
Tue, 15 Apr 2025 22:43:43 GMT
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