French-speaking customer service representative

Job title:

French-speaking customer service representative

Company:

Schönherz Iskolaszövetkezet

Job description

Leírás 💡 Our partner offers innovative and useful products for the healthcare industry that help life science researchers accelerate the discovery process and medical diagnostic laboratories achieve faster, better results. Today, the company is a global leader, with a team of more than 8,000 employees and a global network of operations serving life science research and clinical diagnostics customers, helping people live longer, healthier lives.❓❓ Are you fluent in French and eager to launch your career? 👉 Join our Partner`s customer service team and support their sales staff and customers in French!🌸 Your main responsibilities will include supporting their customers, tracking their orders and actively participating in the resolution of complaints. Unlike typical call centres, you will be in contact with their business partners (hospitals and laboratories) in the healthcare sector.😍 To ensure your success, they offer comprehensive trainings during the first 6 weeks (SAP training), while providing you with the opportunity to gain practical knowledge in a supportive team.🔍 They are looking for enthusiastic and motivated people who are at the end of their studies and ready to start full-time work within 60 days of application.👉 Join our Partner team in the biotech industry and gain valuable experience!Your main responsibilities will be:⭕ Connect and support their customers with their dynamic sales team⭕ Respond to customer inquiries via phone and email to ensure seamless collaboration and an excellent customer experience⭕ Process customer operational complaints and see challenges as opportunities for professional development and growth⭕ When you have sufficient experience, participate in identifying and implementing process improvements ⭕ Ensure an excellent customer experience and take responsibility for accurate work to reduce audit riskExpectations:✅ Post-secondary or post-secondary education✅ 1-2 years of internship experience in a multinational environment in a similar field ✅ Microsoft Office user level✅ Fluency in written and spoken English ✅ Fluency in written and spoken French✅ Good organisational skills ✅ Good communication skills for telephone and emailSalary: 💰 Base salary: to be discussed at interview⏰ Working hours: 🔺 According to Hungarian working hours, 08:00-18:00, 8-hour working hours; or on days that are public holidays in Hungary but not in France (with extra compensation); 🔺 Hybrid working schedule: 3 days office work, 2 days Home Office per week🔆 The nature of the work is agency, i.e. the future colleague will be employed as a full-time employee.❗ How to apply:1️⃣ Register on Schönherz.hu2️⃣ Fill in a CV on Schönherz.hu* If you are over 25 years of age, 15% of your gross salary will be deducted from your PIT. If you are under 25 years old, you will be exempt from PIT, so you can consider your gross salary as net, up to the average wage in the national economy, which is HUF 576,601 per month.Szükséges nyelvtudás Fluency in English and FrenchKiválasztásnál előnyt jelent Prior knowledge of SAP or other ERP system; Customer communication experienceHeti óraszám 40 óraMunkavégzés helye Budapest, District VIII. + Home OfficeFizetés Basic salary: as agreed at interview

Expected salary

Location

Budapest

Job date

Tue, 30 Apr 2024 22:51:14 GMT

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