German Speaker – Technical Support

Job title:

German Speaker – Technical Support

Company:

Cpl Group

Job description

A leading IT company is looking for a German speaker to join their Client Support Team.Position German Speaker Client SupportLocation Dublin office, Hybrid model or work form home permanently (based in Ireland)Working Hours Monday to Friday, office hoursJob type Permanent, Full timeSalary Depending on Experience – basic of 35,000 – 40,000 annuallyResponsibilities

• Providing consultative support and always going an extra mile to help the customer/client
• Working with B2B client to resolve the queries and technical issue
• Channels: Email, Phone, Chat Support
• Communication with other departments and product teams
• Maintaining customer satisfaction
• Demonstrating flexibility resilience and keeping always positive attitude

Your Profile

• Fluent German and English skills both in writing and speaking (C2 level)
• Experience in customer facing role (Customer service or Technical Support)
• Critical thinking and problem-solving skills

If you are interested in this position, please apply with your CV.

Expected salary

Location

Dublin

Job date

Tue, 23 Apr 2024 05:13:55 GMT

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