Job title:
German Speaking Quality Analyst
Company:
Tech Mahindra
Job description
- Conduct Transaction Quality Audits
- Provide Feedbacks and suggestions for improvement (German and English language)
- Publish Dashboards at defined intervals
- Drive Quality and process improvement initiatives
- Data Analysis – Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause)
- Analysis for process deviations
- Provide data inputs to internal stakeholders
- Flexibility and Availability for any ad-hoc business requirement
- Ensure Confidentiality, Availability and Integrity of Data • Excellent verbal and written communication (German & English) in an international process
- Candidate must be college or vocational school graduates or possess comparable work experience
- The candidate should have excellent problem solving capabilities and lateral thinking skills
- Knowledge of usage of MS tools-Intermediate level (Excel, word, PowerPoint)
- Good Knowledge of QA Audit and Evaluation function
- Coaching and objection handling skills
- Good understanding of QA calibration
- Analytical skills
- Ability to handle pressure and a natural go getter
- Flexible working in shifts (18/7 – Monday to Sunday 6am to 12am)
- Comfortable working from office
- Understanding of Tools such as Kaizen, 5Sm, 7 QC tools would be an added advantage
- True international and multi-cultural work environment, passionate, driven and diverse teams
- Hybrid working (home office and office presence possibility)
- Cafeteria and health care benefit on top of base salary
- Cosy, attractive office building, located in the city centre
- Trainings and continuous development opportunities
- Engagement and Fun Activities throughout the year
- Immediate starting possibility
Expected salary
Location
Budapest XIII. ker
Job date
Sun, 14 Apr 2024 07:59:29 GMT
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