German-Speaking Support Agent | Gdańsk, Full/Part time

Workster

Job title:

German-Speaking Support Agent | Gdańsk, Full/Part time

Company:

Workster

Job description

Description:Workster partners with leading outsourcing and BPO companies hiring Polish-speaking Customer Support Specialists both in Poland and abroad.Location: Gdańsk, PolandContract type: Full-time or Part-time (employment contract)Mode: On-site onlyYour Role:

  • Providing customer support and reservation assistance via phone and email
  • Entering and updating data in the internal system
  • Resolving customer issues with empathy and professionalism
  • Collaborating with internal teams and following company procedures
  • Ensuring high-quality service at all times

Work Schedule:

  • Shifts including up to 2 weekends per month
  • Flexible options: 20h / 30h / 40h per week

Nice to Have:

  • Availability to start on one of the upcoming training dates: August 4, or September 1

What We Offer:

  • Employment contract: 6-month trial period followed by a permanent contract
  • Private health insurance (Medicover) from day one
  • Multisport card co-funding
  • Contribution towards corrective glasses
  • Performance bonuses up to 5% monthly
  • Retention bonus up to 1,500 PLN every 6 months
  • Christmas bonus in December
  • After 1 year: $150 Airbnb voucher
  • Full onboarding and support from our recruitment team
  • Fun and inclusive team environment

Recruitment Process

  • Introductory call with our Polish recruiter (you’ll receive a call from a Portuguese number).
  • German language test.
  • Interview with the client.
  • Job offer and onboarding.

We recruit candidates from all over the world – maybe you’re next.Real career growthFull support from our recruitment team:).Don’t miss the opportunity to start an exciting new chapter in Poland or abroad!
Requirements:

  • German language proficiency at C1 level (mandatory)
  • English at minimum B2 level
  • Strong problem-solving and teamwork skills
  • Good organizational skills and stress resilience
  • Permanent residence in or near Gdańsk (must-have)
  • Willingness to work fully on-site in our office

Offer:

  • Subsidized sports activities & Multisport card
  • Private medical and dental care
  • Language and skills courses
  • Life insurance
  • Flexible working hours
  • Office gym, chill-out zone, and fruit/snacks
  • No dress code
  • Holiday packages, meal vouchers, prepaid cards
  • Birthday celebrations and holiday gifts
  • Employee referral program
  • Team events and sports teams

Expected salary

Location

Gdańsk, pomorskie

Job date

Tue, 15 Jul 2025 22:14:20 GMT

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Job Location

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