Health Care Assistant

Job title:

Health Care Assistant

Company:

NHS

Job description

We have an exciting vacancy for experienced Health Care Assistants to join our bank working across our Extended Primary Integrated Care Services (EPIC).Please only apply for this role if you have completed the Care Certificate or are competent to perform phlebotomy, BP, weight, urinalysis.Our Health Care Assistants work across our sites to support our care navigators with taking observations in the emergency department, or working in our phlebotomy service at our clinical hub or on home visits.This role will suit an individual who wants flexibility of shifts and enjoys working in a fast paced environment.Main duties of the jobMain duties will include supporting care navigators in the emergency department with taking and documenting patient observations. The role will also include working at the clinical hub or independently on home visits to work in phlebotomy clinics and as the service develops completing NHS Health Checks.About usSalford Primary Care Together is a community interest company with all GP practices in Salford as its members. Our aim is to work with our members and other partners to ensure general practice is at the heart of joined up care in Salford.The Extended Primary Integrated Care (EPiC) Team is ran by Salford Primary Care Together to bring together primary and urgent care services through a central hub so that patients can be directed to most appropriate level of care they require.Date posted07 March 2025Pay schemeOtherSalary£13.50 an hourContractBankWorking patternFlexible workingReference numberE0161-25-0002Job locationsSalford Royal Nhs Foundation TrustStott LaneSalfordM6 8HDSalford Primary Care Together C I CAlbert StreetEcclesManchesterM300BLSalford Pct28 Barton LaneEcclesManchesterM30 0TUJob descriptionJob responsibilitiesPurpose of the RoleThe post holder will work both independently as a Health Care Assistant and to support the wider EPIC services to ensure the highest standards of care for all patients accessing our services. They will be responsible for providing health care and phlebotomy services to patients across both enhanced access and urgent care services.Key Responsibilities & Duties of the RolePatient Services

• To undertake nursing and therapy tasks under the direction of a qualified practitioner, including venepuncture, ECG measurement, blood pressure measurement, urinalysis, health checks, assessment of risk factors, and lifestyle advice.

• Making every contact count. Front line staff are in an ideal position to offer support and advice on how to improve health and wellbeing. Staff will be given training and support to help them signpost people to other services.
• To access the patient electronic record to read and write back service delivery records.
• Support the provision of EPIC Services and promote the fulfilment of the rota.
• To monitor stock levels and ensure stock are ordered and maintained/controlled as required.

Communications & leadership

• To attend departmental meetings as required.
• Ensure that effective communication with patients and staff is maintained.
• Provide reassurance to patients when providing care gaining consent by using empathy and persuasive skills.
• Ability to communicate with patients with learning/ language disabilities.
• Ability to communicate with challenging or confused patients.
• To highlight any areas of concern or improvement to line management.

Policy and ProceduresYou must take reasonable care of your own health, safety and wellbeing, and that of your colleagues, in accordance with the Health and Safety policy.You are required to uphold the confidentiality of all records held by SPCT, whether they are patient records, employee records or management information.Comply with all SPCT policies and procedures, identifying improvements where appropriateTo understand how to use the Ulysses reporting system and understand the Incident Reporting Policy and procedures, including all Safeguarding policies, procedures and reporting pathways.Safeguarding ResponsibilitiesSafeguarding is everyones responsibility. Employees must at all times have regards for the need to safeguard, inclusive of Modern day Slavery and Human Trafficking and promote the welfare of children and adults at risk in line with legislation. Employees of SPCT must follow all safeguarding policies and procedures and reporting mechanisms to raise safeguarding concerns and keepup to date with safeguarding training as required. Job descriptionJob responsibilitiesPurpose of the RoleThe post holder will work both independently as a Health Care Assistant and to support the wider EPIC services to ensure the highest standards of care for all patients accessing our services. They will be responsible for providing health care and phlebotomy services to patients across both enhanced access and urgent care services.Key Responsibilities & Duties of the RolePatient Services

• To undertake nursing and therapy tasks under the direction of a qualified practitioner, including venepuncture, ECG measurement, blood pressure measurement, urinalysis, health checks, assessment of risk factors, and lifestyle advice.

• Making every contact count. Front line staff are in an ideal position to offer support and advice on how to improve health and wellbeing. Staff will be given training and support to help them signpost people to other services.
• To access the patient electronic record to read and write back service delivery records.
• Support the provision of EPIC Services and promote the fulfilment of the rota.
• To monitor stock levels and ensure stock are ordered and maintained/controlled as required.

Communications & leadership

• To attend departmental meetings as required.
• Ensure that effective communication with patients and staff is maintained.
• Provide reassurance to patients when providing care gaining consent by using empathy and persuasive skills.
• Ability to communicate with patients with learning/ language disabilities.
• Ability to communicate with challenging or confused patients.
• To highlight any areas of concern or improvement to line management.

Policy and ProceduresYou must take reasonable care of your own health, safety and wellbeing, and that of your colleagues, in accordance with the Health and Safety policy.You are required to uphold the confidentiality of all records held by SPCT, whether they are patient records, employee records or management information.Comply with all SPCT policies and procedures, identifying improvements where appropriateTo understand how to use the Ulysses reporting system and understand the Incident Reporting Policy and procedures, including all Safeguarding policies, procedures and reporting pathways.Safeguarding ResponsibilitiesSafeguarding is everyones responsibility. Employees must at all times have regards for the need to safeguard, inclusive of Modern day Slavery and Human Trafficking and promote the welfare of children and adults at risk in line with legislation. Employees of SPCT must follow all safeguarding policies and procedures and reporting mechanisms to raise safeguarding concerns and keepup to date with safeguarding training as required.Person SpecificationKnowledge, Skills & Personal QualitiesEssential

• Ability to record accurate clinical notes
• Excellent interpersonal and communication skills
• Good organisational and time management skills
• Flexible approach to working hours to meet the needs of the service
• Ability to monitor stock levels and ensure stock levels are maintained
• Smart appearance and professional demeanour

ExperienceEssential

• Experience of working in a healthcare setting
• Experience of dealing with challenging behaviour

Desirable

• Experience of using Microsoft Office
• Experience of using patient record management systems (Adastra, EMIS)

QualificationsEssential

• Full UK Driving Licence and access to own vehicle
• Phlebotomy Certification
• Basic Numeracy & Literacy Skills
• Patient Health Checks (including height, weight, BP, urinalysis & pulse)

Desirable

• Healthcare qualification or equivalent level (Care Certificate)

Person SpecificationKnowledge, Skills & Personal QualitiesEssential

• Ability to record accurate clinical notes
• Excellent interpersonal and communication skills
• Good organisational and time management skills
• Flexible approach to working hours to meet the needs of the service
• Ability to monitor stock levels and ensure stock levels are maintained
• Smart appearance and professional demeanour

ExperienceEssential

• Experience of working in a healthcare setting
• Experience of dealing with challenging behaviour

Desirable

• Experience of using Microsoft Office
• Experience of using patient record management systems (Adastra, EMIS)

QualificationsEssential

• Full UK Driving Licence and access to own vehicle
• Phlebotomy Certification
• Basic Numeracy & Literacy Skills
• Patient Health Checks (including height, weight, BP, urinalysis & pulse)

Desirable

• Healthcare qualification or equivalent level (Care Certificate)

Expected salary

£13.5 per hour

Location

Salford – Manchester

Job date

Sun, 09 Mar 2025 00:38:04 GMT

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