HR Manager (English Speaker – Call Center/BPO/SSC)

Job title:

HR Manager (English Speaker – Call Center/BPO/SSC)

Company:

SpotOn TA

Job description

SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.spotonps.plHuman Resources Manager – English Speaker – Call Center/BPO/SSCOffice Based – Krakow, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Salary: Kindly share your salary expectations.Client: BPO CompanyOffice Based – Krakow, PolandThe RoleHuman Resources Manager – English Speaker – Call Center/BPO/SSCOffice Based – Krakow, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Salary: Kindly share your salary expectations.Client: BPO Company.Office Based – Krakow, PolandJob DescriptionAs an HR manager, you will provide regular updates and reports to leadership on project and initiative progress.Detailed Duties and Responsibilities

• Ensure compliance with relevant employment laws, regulations, and company policies.
• Offer guidance and expertise in employee relations, policy application, and workplace best practices.
• Continuously evaluate and improve organizational processes and overall business performance through observation and analysis.
• Support cross-functional teams and manage multiple tasks, focusing on minimizing employment-related issues and risks.
• Provide regular updates and reports to leadership on project and initiative progress.

Ideal ProfileTargeted Qualifications

• Fluency in English Language, C1 level or Higher.
• Proficiency in Polish langauge or another European language will be considered a plus.
• Excellent communication and negotiation skills.
• Knowledge of employment legislation and experience with enterprise or collective labor agreements.
• Min. of 3 year of experience in Human Resources or a related field.
• Strong attention to detail.
• Proficiency in using Human Resource Information Systems (HRIS) and recruitment tools.
• Adaptable and capable of thriving in a fast-paced, dynamic environment.
• Experience working in a high-volume or fast-paced environment such as BPO, shared services, or similar industries.
• Strong skills in data interpretation and reporting to support decision-making.
• Demonstrated leadership experience with a strong people management focus.
• Ability to mentor and motivate team members to foster a positive and productive work environment.

Interpersonal Skills

• Communicative, Speak and/or write well and get your ideas across to others easily.
• Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
• Confident, Pleasant, Energetic, Helpful, Trustworthy
• Efficient, Perform tasks in the fastest and simplest ways that they can be done.
• Organized and punctual, put things in order so that they run smoothly and are always on time.
• Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
• Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
• Precise, Make sure that things are done accurately, correctly, and exactly.
• Willingness to acquire new knowledge.
• Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.

Offer & Benefits

• Salary: Kindly share your salary expectations.
• Office Based – Krakow office.
• Medical Insurance.
• Sports card.
• A global team committed to the company values.
• A dynamic work environment in a dynamically international company.

What’s on Offer?

• Opportunity within a company with a solid track record of performance
• Leadership Role
• Fantastic work culture

Expected salary

Location

Katowice, śląskie

Job date

Tue, 15 Jul 2025 06:14:55 GMT

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