IT Support Analyst

Job title:

IT Support Analyst

Company:

CareerWise Recruitment

Job description

Job DescriptionAn IT Support Analyst is needed by CareerWise Recruitment for Cork based IT equipment distributor. The role is a mix of in office and field-based support for a wide range of clients across Munster and a company vehicle will be supplied.Role of this position

• Remote break-fix assistance with clients. You will be maintaining the incident queue on internal system with the team to manage & resolve issues as they arise in a timely manner.

• In-field installation of IT, Audio-Visual and print equipment for clients on site and remotely.

• Troubleshooting network issues, and ensuring the smooth operation of network systems.

• Maintain, configure, and troubleshoot anti-virus software across client systems.

• Managing IT infrastructure for clients including Microsoft 365 licenses, servers, laptops, networks

JOB REQUIREMENTS

• Strong Analytical Skills to evaluate and enhance network systems.

• Knowledge and experience in Information Technology and Technical Support.

• Excellent Communication skills for effective collaboration and support.

• Degree or diploma in Computer Science, Information Technology, or a related field.

• Relevant certifications such as CompTIA Network+ are a plus.

• 3 Years’ experience in a similar role beneficial.

• Native or fluent written and spoken English needed

• Full, clean Irish driver’s licence required.

Please call Ken Murphy today for further information on 021-4297538 or email:CareerWise Recruitment (In Search of Excellence) Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.

Expected salary

Location

Ireland

Job date

Sat, 17 May 2025 00:35:50 GMT

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