Lead Unified Communications Engineer

Job title:

Lead Unified Communications Engineer

Company:

EPAM Systems

Job description

We are seeking a highly skilled Lead Unified Communications Engineer to join our dynamic EPAM Unified Communications team.This role demands expertise in advanced communication technologies, including online conferencing, telephony, and contact center services, to drive impactful business solutions and solve complex challenges.ResponsibilitiesPlan and deploy Microsoft Teams services encompassing calls, meetings, and PSTN integrationsProvide high-level support for complex issues across multiple Unified Communications platformsOperate and optimize voice and video solutions in Azure, AWS, or GCP environmentsConfigure and ensure compliance for security assets, including AudioCodes SBCAutomate workflows and processes using PowerShell, Microsoft Graph API, and Power AutomationLead the management and troubleshooting of Microsoft 365 Copilot servicesArchitect Unified Communications solutions while collaborating with cross-functional teams to drive transformation initiativesDevelop and maintain technical documentation, ensuring adaptability to emerging technologiesRequirementsAt least 5 years of experience with Unified Communications technologies including Microsoft Teams, Zoom, and potentially Cisco WebEx or Google MeetExpertise in telephony voice and video technologies and data networking designBackground in cloud technologies such as Azure, AWS, or GCP, as well as system administrationProficiency in Contact Center and CPaaS provider solutionsCapability to script using PowerShell, Python, or Bash for process automationNice to haveFamiliarity with Amazon Web Services and Linux-based setupsUnderstanding of telephony systems and VoIP/PBX technologiesFamiliarity with online video conferencing platformsWe offer/BenefitsWe gather like-minded people:

• Engineering community of industry professionals
• Friendly team and enjoyable working environment
• Flexible schedule and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities

We provide growth opportunities:

• Outstanding career roadmap
• Leadership development, career advising, soft skills, and well-being programs
• Certification (GCP, Azure, AWS)
• Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
• English classes

We cover it all:

• Stable income (Employment Contract or B2B)
• Participation in the Employee Stock Purchase Plan
• Benefits package (health insurance, multisport, shopping vouchers)
• Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
• Referral bonuses
• Corporate, social and well-being events

Please, note:

• The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.
• We will reach out to selected candidates exclusively.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Expected salary

Location

Polska

Job date

Tue, 15 Jul 2025 22:16:34 GMT

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