Learning Coordinator

Job Overview
As part of IRC Technical Assistance model, the department identified the need for articulated process, tools and hands on support to advance our objective of ensuring that Technical Advisors (TAs) have the knowledge they need to deliver high quality services to country programs and the organization as well as benefit from development opportunities. The Learning Coordinator will develop global resources for TAs onboarding, orientation, on the job continuous learning and facilitate roll out of learning programs. The primary responsibility will be to develop, curate and roll out a suite of onboarding and on the job learning material. This will include e-learning as well as developing and conducting in-person and virtual learning events. The initial assignment length is 24 months, with possible extension based on available funding.

Major responsibilities

• Under the mentorship of the Deputy Director, work with collaborators in various teams to identify TAs learning needs on key processes and tools relevant to their function on a continuing basis.

• Work with subject matter experts to design & deliver social and self-directed learning products in multiple formats (audio, video, written documentation, peers exchange, Training of Trainers) & languages, to address those needs. That includes modules for in person and e-learning, as well as curating existing content.

• Ensure all information and resources on trainings is available on the intranet and shared through existing communication channels. That includes developing & maintaining spaces on IRC intranet, a catalogue of learning resources alongside a calendar of learning events.

• Supervise learning activities, including collecting feedback for improvement and generating reports as needed.

• Propose and lead a process for updating the TAs learning model based on users’ feedback

• Develop workplan to advance established goals & priorities.

• Coordinate translation of material to ensure it is available in official IRC language as minimum (English, French, Arabic, Spanish)

• Stay up to date on training and instructional design trends.

Job Requirements:
Work experience:
5 years of professional experience in a field relevant to IRC’s work.

Demonstrated skills and competencies:

• Excellent understanding of adult learning including proven track record to design e-trainings.

• Experience in running virtual meetings and navigate collaborative technology applications.

• Excellent communications and ability to develop simple, practical, accessible learning material.

• Excellent project management skills, including organization and attention to detail.

• Highly enthusiastic, collaborative, and pro-active colleague with talent for teaming with cross-functional groups.

• Excellent communication and social skills, including the ability to optimally manage a variety of multi-level relationships in a multicultural environment & ability to collaborate equally effectively with colleagues in ‘remote’ and diverse teams.

• Experience in working efficiently and accurately in a fast-paced, demanding environment, including ability to meet unexpected demands.

• Demonstrated ability to work in a team environment or independently.

• Proficiency in MS Word, Excel, PowerPoint, and Outlook.

• Dedication to IRC values of Equality, Service, Integrity and Accountability and a strong passion for our mission.

• Dedication to learning and continuous improvement.

Preferred experience and skills:

• BA’s degree valued but not required

• Multimedia and basic graphic design

• Ability to travel internationally

• Long-term career interest in nonprofit

• Previous experience with an INGO

• Strong familiarity with IRC processes a plus

• The ability to work (read and write) in French, Arabic, or Spanish strongly preferred

Working Environment:

• Standard office working environment

• Some international travel as needed (possible but not guaranteed in this role)

• This role may require working remotely full or part time.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.