S&P Global
Job title:
Legal Operations Specialist
Company:
S&P Global
Job description
Job Description:About the Role:Grade Level (for internal use): 08About The Role:We are currently looking for a dynamic, collaborative, and knowledgeable candidate to fill the role of Legal Operations Specialist in the Legal Strategy & Operations Team, based in EMEA. This individual will provide valuable support to various aspects of the Team’s operational work, and will assist our user community by providing guidance on the tools used by the legal department such as DocuSignCLM & eSignature, MS Office, SharePoint, and Teams. The selected candidate should strive for continuous service improvement and provide efficient and effective support to end users. They should display sound judgment when making decisions and demonstrate initiative when a situation calls for action. The candidate will help to drive adoption of our operational systems and processes, while providing world-class support and service to the user community.The Team:The Legal Strategy & Operations team oversees:
- Internal and external legal procedures and processes, working closely with the global business operations teams
- Legal template documentation
- The continued development, use and adoption of DocuSign CLM
- Knowledge-management repository
- Management of legal projects and reporting
Responsibilities:
- Manage legal systems such as DocuSign CLM and eSignature, Microsoft tools such as SharePoint, Outlook, Teams, etc.
- Assisting with the knowledge management repository, including filing and document storage.
- Provide operations support to a global cross-functional user community, respond to incoming service requests in a timely manner.
- Analyze and resolve problems associated with agreement generation, workflow routing, and digital signature requests.
- Perform project and program management as needed.
- Assist users with DocuSign reporting functionality, run internal and customer reports.
- Perform agreement governance, inventory, and manage controls.
- Assist in development, documentation, and implementation of standard operating procedures and customer service guidelines.
- Document all actions performed to resolve issues, keep knowledge base of known issues, and develop solutions.
What We’re Looking For:
- 3+ years in systems operations role.
- Tech savvy candidate.
- Knowledge of DocuSignCLM, DocuSign eSignature and Salesforce – basic understanding of content life cycle management, task automation workflows, document generation.
- Knowledge of Microsoft Applications such as Office Suite, SharePoint, Teams.
- Knowledge of using work automation tools (e.g. GenAI tools) and development expertise to create and deliver time and effort saving efficiencies in support of End User Services.
- Legal background nice to have.
- Business relationship skills, with the ability to influence and collaborate at all levels of the organization.
- Communication and interpersonal skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.
- Ability to effectively prioritize multiple tasks.
- Strong team player but also able to work independently.
- Can do attitude, proactive, responsive.
- Bachelor’s degree.
- Fluent English.
What’s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We’re more than 35,000 strong worldwide-so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.20 – Professional (EEO-2 Job Categories-United States of America), OPRTON203 – Entry Professional (EEO Job Group)Job ID: 299153
Posted On: 2024-04-11
Location: Gdansk, Poland
Expected salary
Location
Gdańsk, pomorskie
Job date
Wed, 10 Apr 2024 02:23:46 GMT
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