Mainframe Junior Analyst

Job title:

Mainframe Junior Analyst

Company:

Citigroup

Job description

In this role you will be responsible for providing technical support for Citibank’s global z/OS infrastructure, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure.We will work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments all over the world. This will include direct engagement into operations including immediate notifications for critical issues and acting as the service owner.You will have the opportunity to develop in the field of communication thanks to cooperation with employees at various levels, in different regions of the world and from a wide range of global IT and business.Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priorityResponsibilities:Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriateParticipate in testing activities, including the creation and execution of basic test scriptsApply comprehension of how the team interacts with others in accomplishing objectivesAssess the applicability of previous or similar experiences and evaluate options under circumstances not covered by proceduresExchange ideas and information in a concise and clear mannerQualifications:Previous Mainframe Operating Systems experience preferredAbility to develop projects required for design of metrics, analytical tools, benchmarking activities and best practicesEffective written and verbal communication skillsEffective analytic/diagnostic skillsAbility to work with virtual and in-person teams, and work under pressure or to a deadlineDemonstrated knowledge of operational process changes and improvementAbility to work: 6am – 6pm, weekends, bank holidaysHybrid model of work: 2 days in the office, 3 at homeBy joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:Private Medical Care ProgramLife Insurance ProgramPension Plan contribution (PPE Program)Employee Assistance ProgramPaid Parental Leave Program (maternity and paternity leave)Sport CardHolidays AllowanceSport and team recreation activitiesSpecial offers and discounts for employeesAccess to an array of learning and development resourcesA discretional annual performance related bonusA chance to make a difference with various affinity networks and charity initiativesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.#LI-KK1Job Family Group: TechnologyJob Family: InfrastructureTime Type: Full timeMost Relevant Skills Please see the requirements listed above.Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View Citi’s and the poster.

Expected salary

Location

Warszawa, mazowieckie

Job date

Thu, 07 Aug 2025 22:32:54 GMT

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