Medical Secretary

Job title:

Medical Secretary

Company:

NHS

Job description

We are looking for an experienced, enthusiastic and a dedicated individual to provide an effective and efficient secretarial service to the South West Cleft Service. The post holder will have a range of secretarial experience, ideally in a hospital environment, though other administration experience will be considered.Working in a busy and sometimes demanding role, within a supportive team, you must be a good team player and enjoy working within multidisciplinary teams. The applicant should have good organisational and interpersonal skills and the ability to work well under pressure. As the post deals with patients, relatives and healthcare professionals on the phone, applicants must have excellent communication skills and will be expected to have a courteous and efficient telephone manner. The successful candidate will need to have a good working knowledge of Microsoft Word, Excel and Outlook.Main duties of the jobo To audio type, edit and proof read clinical letters, general correspondence and reports using the Trust’s Digital Dictation and Speech Recognition System, ensuring that all correspondence is despatched within the Trust’s target turnaround timeso Achieve the required standard of proofreading/editing using the Trust’s Digital Dictation and Speech Recognition System, as specified by the Trusto Use the relevant computer systems and Patient Administration System (PAS) to accurately input and retrieve patient information, updating demographics where necessaryo Please see attached job description for further duties and responsibilitiesWe would welcome applications from those who meet all of the essential criteria as set out in the person specification. This includes having a qualification in word processing or audio typing (or equivalent), educated to GCSE grade C or above (or equivalent) in English Language and Maths, and Business and Administration Level 3 NVQ or equivalent experience.Shortlisted applicants will be asked to undertake a dictation typing test prior to a face-to-face interview.About usUniversity Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.Date posted20 December 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year pa (Dependant on Experience)ContractPermanentWorking patternFull-timeReference number387-S-6301-IB-AJob locationsBristol Dental HospitalLower Maudlin StreetBristolBS1 2LYJob descriptionJob responsibilitiesFor a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy Job descriptionJob responsibilitiesFor a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancyPerson SpecificationKnowledge & ExperieinceEssential

• Clerical / Administrative Experience
• Experience of dealing with the public, both on the telephone and in person

Desirable

• Previous NHS Experience
• Understanding Medical Terminology

Skills and AbilitiesEssential

• Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• Good IT skills including Microsoft packages
• Ability to work effectively in a busy team, adjust to change and motivate others
• Ability to work on your own, using your own initiative, if required
• Confidence to handle difficult conversations with patients, relatives and carers
• Effective organisational skills

Desirable

• Attention to detail
• Previous experience of digital transcription software

Qualifications & TrainingEssential

• Educated to GCSE, Grade C or above (or equivalent) in English & Maths
• Business & Administration Level 3 NVQ or equivalent experience
• Qualified in word processing/audio typing (or equivalent)

AptitudesEssential

• Effective and polite manner when dealing with people, both face to face and on the phone
• Ability to work effectively in a busy team, adjust to change and motivate others
• Ability to work on your own, using your own initiative, if required

Person SpecificationKnowledge & ExperieinceEssential

• Clerical / Administrative Experience
• Experience of dealing with the public, both on the telephone and in person

Desirable

• Previous NHS Experience
• Understanding Medical Terminology

Skills and AbilitiesEssential

• Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• Good IT skills including Microsoft packages
• Ability to work effectively in a busy team, adjust to change and motivate others
• Ability to work on your own, using your own initiative, if required
• Confidence to handle difficult conversations with patients, relatives and carers
• Effective organisational skills

Desirable

• Attention to detail
• Previous experience of digital transcription software

Qualifications & TrainingEssential

• Educated to GCSE, Grade C or above (or equivalent) in English & Maths
• Business & Administration Level 3 NVQ or equivalent experience
• Qualified in word processing/audio typing (or equivalent)

AptitudesEssential

• Effective and polite manner when dealing with people, both face to face and on the phone
• Ability to work effectively in a busy team, adjust to change and motivate others
• Ability to work on your own, using your own initiative, if required

Expected salary

£24071 – 25674 per year

Location

Bristol

Job date

Mon, 23 Dec 2024 00:19:24 GMT

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