Medical Secretary – Burns Trauma and Rehab Service

Job title:

Medical Secretary – Burns Trauma and Rehab Service

Company:

NHS

Job description

This is an exciting opportunity for an enthusiastic and conscientious Secretary to provide secretarial services to the Manchester Burns Trauma and Rehabilitation Service at Wythenshawe Hospital.You will need excellent IT and communication skills and experience of working in a busy office environment within the NHS.The work is varied and fast paced so the ability to work on your own initiative is important, alongside proven secretarial/administration skills and a sound working knowledge of IT systems, particularly HIVE, within the NHS.It is vital that you have good interpersonal skills as you will play an essential role, helping to maintain good working practice and providing support to our multi-disciplinary Team.The post will be based at Wythenshawe Hospital and is 37.5hrs per week; dependent on the needs of the service this may include weekend and/or evening hours.Main duties of the jobSorting and distribution of incoming mail – electronic and paperEnsuring urgent matters are addressed in a timely fashion reporting any problems or issues to senior staff and seeking clarification where necessaryTidying and checking of letters and other material arising from visits and clinicsBooking of clinic appointments on HIVE and relaying appointment details to patients in a timely and professional mannerUpdating team on urgent referrals and making of appointments for the Outreach Team to visit the patient in their homesArranging meetings and diary management for the Outreach Team and other relevant clinicians where necessaryComposition of routine and standard lettersRoutine clerical dutiesLiaising with MDT to assure appropriate outcomesDemonstrating procedures to new staff and to work with colleagues and managers to ensure adequate cover in the office to ensure safe practiceDealing with telephone enquiries in a caring, professional manner, promptly and communicating accordingly thereafterMonitoring and maintaining registers and IBID databaseTranscription and typing of other relevant documentsUndertaking other tasks relevant to the role as requested and when required by the Trauma and Rehab teamAssisting with the induction and training of new staff to the department complying with the Data Protection Act and Caldicott guidelines in relation to confidential dataActively participating in department audits by data gathering or sorting as and when required.About usMFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.Date posted19 December 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annum, pro rataContractPermanentWorking patternFull-timeReference number349-WTWA-6843343C*Job locationsWythenshawe HospitalSouthmoor RoadManchesterM23 9LTJob descriptionJob responsibilitiesTo find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].Were looking forward to hearing from you!Job descriptionJob responsibilitiesTo find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].Were looking forward to hearing from you!Person SpecificationEssential and DesireableEssential

• General education to GCSE standard
• Proven experience of working to deadlines
• Good verbal and written communication skills
• Ability to prioritise competing tasks effectively
• Previous substantial secretarial experience
• Good organisation skills
• Good comprehension and grammar knowledge along with ability to read and understand correspondence
• Self motivated with the ability to manage own workload
• Good interpersonal skills
• Working knowledge of HIVE and other Trust IT systems
• Understanding of and commitment to demonstrating Trust values
• Tact and diplomacy in day to day working environment
• Willingness to undertake training
• Willingness to work flexibly
• Must work well as part of a team
• Ability to proactively anticipate the needs of the service
• Remain calm and professional under pressure
• Ability to work at weekends when/if required

Desirable

• ECDL, AMSPAR and/or typing qualification
• Previous NHS experience
• Experience working with an MDT
• Knowledge of medical terminology
• Understanding of IT
• Knowledge of spreadsheets and databases
• Knowledge of Trust policies and procedures

Person SpecificationEssential and DesireableEssential

• General education to GCSE standard
• Proven experience of working to deadlines
• Good verbal and written communication skills
• Ability to prioritise competing tasks effectively
• Previous substantial secretarial experience
• Good organisation skills
• Good comprehension and grammar knowledge along with ability to read and understand correspondence
• Self motivated with the ability to manage own workload
• Good interpersonal skills
• Working knowledge of HIVE and other Trust IT systems
• Understanding of and commitment to demonstrating Trust values
• Tact and diplomacy in day to day working environment
• Willingness to undertake training
• Willingness to work flexibly
• Must work well as part of a team
• Ability to proactively anticipate the needs of the service
• Remain calm and professional under pressure
• Ability to work at weekends when/if required

Desirable

• ECDL, AMSPAR and/or typing qualification
• Previous NHS experience
• Experience working with an MDT
• Knowledge of medical terminology
• Understanding of IT
• Knowledge of spreadsheets and databases
• Knowledge of Trust policies and procedures

Expected salary

£24071 – 25674 per year

Location

Manchester

Job date

Mon, 23 Dec 2024 06:10:58 GMT

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