Operations and Technology, Graduate Business Analyst / Project Manager (2024) in London, United Kingdom

  • Contract
  • London
  • Posted 2 weeks ago



You’re the brains behind our work.

You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programmes equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value career growth; it is not a question of if, but when.

The Operational Excellence (OE) group sits in Citi’s Operations and Technology organization. Our team is responsible for designing and delivering new strategies and tools to assist enterprise-wide Operations groups to articulate their performance at delivering against Citi’s objectives. To deliver these objectives we work with leaders across Citi Operations, with a total influence across 80,000 employees. The Data & Analytics team, within OE, consists of 3 streams, Operational Metrics, Data, and Dashboarding. The team’s focus is delivering business functionality – providing Enterprise Operations with the data to make effective decision making, balancing efficiency, risk, and client experience, streamlining operations by automating processes from beginning to end, reducing manual touch points, and creating simpler processes across the firm.

Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of 5 trillion dollars’ worth of transactions and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

We provide you with the knowledge and skills you need to succeed…

Here at Citi, rotational programmes are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to more than one role. Our rotational programme will help you discover the best fit for your skills and long-term career goals at Citi.

Citi we will give you access to valuable intelligence, decades of experience, and a wealth of perspectives on the future of the financial industry. So whether you will be advising on our next big data solution, scrutinising banking practices, or opening a child’s very first account, you can make an impact and help make the right decisions at the right time. You will be a point of contact for progress reporting, status updates and problem solving as you collaborate with our Technology teams to develop quality and scalable software solutions using leading-edge technologies.

Your time here will look something like this…

To perform jobs at the highest levels while continuously seeking ways to improve and innovate. Each graduate works in a highly collaborative environment to ensure that processes are implemented and utilised to facilitate peak operational functionality at Citi. Through ongoing professional and technical training and networking and mentoring opportunities, you will build the necessary professional skills for future leadership positions within Citi O&T

You will also gain significant experience and exposure to all of the following:

  • You will be involved with dashboarding & visualisation technologies (Tableau and Qlik sense)

  • You will work with data sets that are so large, fast & complex that it would be difficult or impossible to process using traditional methods (we’ll teach you how)

  • You will work in partnership with all teams from across the Bank, help develop and manage products, processes, and services in ways that maximize efficiency and reduce risk for the bank

  • You will gain exposure to how to create and perform data validation testing scripts

  • You will gain exposure to how to create Business Requirement Documents (BRDs)

  • You will play a critical role in providing a series of common products and services across Citi’s lines of business and geographies, including Risk and Control, Anti Money Laundering, Procurement, Expense Management, and Employee Services.

We want to hear from you if…

  • You pursuing a Bachelor’s degree in any discipline. Preferred disciplines include: Computer Science, Engineering, another analytical or technical-related degree

  • You apply a continual focus on improving productivity and efficiency; while seeking new and innovative ways to support our clients changing needs

  • You bring a fresh perspective to actively drive change

  • You have effective written and oral communication skills and strong analytical skills/Microsoft products

  • You have a strong record of achievement (academic and otherwise)

  • You have a passion for exquisite customer and client service

  • You have recently graduated or will be graduating by 2024

  • Obtained or on course to achieve a 2:1 (or equivalent) at undergraduate level

Who we think will be a great fit…

Extensive work experience is not a requirement; but dedication to learning and a true passion for the business are vital. As industries all over the globe continue to restructure and grow; we are hiring professionals who have a global perspective on the future of banking; and want to make an impact on the corporate level. We value diversity and so do you. We will also be looking for the following:

  • Commitment to personal growth and career development; a strong desire to learn and be successful in a team environment

  • Knowledge of the global or domestic business landscape (preferred; but not required)

  • Strong communication, planning and organisational skills

  • Analytical and quantitative skills

  • Desire to develop a deep understanding of the financial industry

  • Unquestioned commitment to integrity and ethical decision

Successful candidates will be offered a competitive salary. The role will be based at 33 Canada Square Canary Wharf – London, E14 5LB, United Kingdom.

Citi is an Equal Opportunities Employer

Job Family Group:

Management Development Programs

Job Family:


Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the “EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) ” poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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