P&C Operations Specialist (People & Culture)

Job title:

P&C Operations Specialist (People & Culture)

Company:

Manpower

Job description

P&C Operations Specialist (People & Culture)
Location: Gdańsk, Poland
Type: Full-Time | HybridAs a P&C Operations Specialist, you will be a key member of the People & Culture Operations team, ensuring smooth, accurate, and compliant execution of complex employee lifecycle processes. You will serve as a subject matter expert in your process area, support continuous improvement initiatives, and act as a point of contact for more complex or escalated cases.About the RoleWorking closely with HR Business Partners, Payroll, and in-country People & Culture teams, you will contribute to high-quality service delivery aligned with local regulations and global standards.What You’ll DoEmployee Lifecycle & Operations

• Execute complex employee lifecycle events (e.g., transfers, job changes, onboarding/offboarding)
• Maintain data accuracy in HR systems (e.g. Workday) and case management tools (e.g. ServiceNow)
• Ensure compliance with standard operating procedures, service levels, and labor law requirements

Quality Control & Compliance

• Conduct peer reviews and quality checks to ensure data accuracy and integrity
• Support internal audits and compliance with local employment legislation
• Ensure adherence to internal control frameworks

Expertise & Process Ownership

• Act as a subject matter expert for specific process areas
• Update process documentation, deliver training, and support team development
• Provide guidance on non-standard or escalated employee cases

Continuous Improvement

• Identify and recommend process improvements, automation, or standardization opportunities
• Contribute to continuous improvement projects within the P&C Operations team
• Maintain internal knowledge base and support knowledge sharing

What You Bring:Skills & Tools

• Fluency in English
• Proficiency in SAP SuccessFactors and ServiceNow
• Strong skills in Microsoft Office, especially Excel
• Attention to detail, strong organizational skills, and confidentiality
• Ability to manage complexity and prioritize independently

Professional Profile:

• 3-5 years of experience in P&C operations or HR shared services
• Strong understanding of employee lifecycle processes
• Experience handling confidential data and managing escalations
• Familiarity with Polish labor law and international HR practices
• Experience working in a fast-paced, matrixed or global organization

Your Background:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Additional certifications in HR, payroll, or compliance are a plus
• Experience with continuous improvement or Lean methodology is welcome

What Our Client Offers:Our client believes that great work happens when people feel supported, empowered, and inspired.Here’s what you can expect:

• Hybrid work model – combining flexibility with a modern office in Gdańsk
• Private medical care – comprehensive coverage for the employee and family
• Life insurance – added financial security for peace of mind
• Sports card – access to wellness programs such as Multisport
• Additional paid wellbeing days – for rest and recovery
• Employee referral program – reward for bringing great talent on board
• Learning and development platforms – professional growth opportunities
• Modern office environment – with quiet zones, chillout areas, and great coffee
• Eyewear reimbursement – support for corrective lenses
• Financial support for education – language courses, trainings, or academic studies

Ready to Join Our Client’s People Operations Team? Apply TodayJoin a collaborative, international environment where operational excellence and people experience go hand in hand.Permanent job offer.Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami – to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!

Expected salary

Location

Gdańsk, pomorskie

Job date

Fri, 25 Jul 2025 03:55:18 GMT

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