Platforms Business Operations Manager

Job title:

Platforms Business Operations Manager

Company:

Vodafone

Job description

Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for aPlatforms Business Operations ManagerYour role in a nutshell:Vodafone Business Digital Sales is a cutting-edge function within Business _VOIS that provides inside sales services to our global stakeholders. We adopt a multi-channel approach, using marketing insights and innovative technology to build effective customer relationships and drive revenue.The Digital Sales function has two main hubs in Valencia and Dublin. It is a fast-growing vertical with a highly energetic, fast-paced feel. Responsible for sales across Vodafone’s local markets and internal lines of business, Digital Sales is set to expand threefold in the next three years and has a global headcount of approximately 400 FTE today.The Platforms Business Operations Manager will be responsible for driving the technology strategy, ensuring operational efficiency, and delivering projects and programmes. The role holder is also accountable for securing and managing the annual Digital Sales budget.This role will liaise with multiple stakeholders both within Vodafone and externally, including vendors and partners. You will also have a close working relationship with finance, the support functions and the Digital Sales Leadership team.What you’ll do:

• Define and execute the technology strategy to drive digitisation of our tools and processes
• Lead a geographically diverse team, driving high-quality outcomes and supporting revenue growth
• Manage the Digital Sales budgeting process including the interlock with finance
• Be a Digital Sales advocate across Vodafone and support the expansion of Digital Sales across the wider OpCo footprint
• Manage supplier relationships and performance including leading any contract negotiations
• Lead the Programme Management Office responsible for delivering strategic programmes for the Digital Sales leadership team

What you will bring to our team:

• Experience in telecommunications/technology and preferably inside sales/Digital Sales
• Strategic thinker – the ability to spot technology trends and deploy
• Strong leadership experience in a matrix environment
• Driven to deliver results with a proven track record
• Strong decision-making skills – able to identify key business issues and balance conflicting interests
• Experience in defining and delivering the technology strategy for inside sales
• Strong supplier management skills
• Data-led with excellent analytical and problem-solving skills

In return we provide you with:

• A dynamic environment where innovative ideas are always welcome;
• A collaborative community where your professional goals and work are supported by a diverse team;
• Access to internal trainings through Vodafone University and external trainings via other providers;
• A supportive internal coaching and mentoring culture;
• Opportunities to participate in company activities and Vodafone Foundation events;
• Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited talk, text message, and data within the EU)
• Vodafone HOME discounted fleet services for employees and their friends & family
• Cafeteria package;
• Private Medical Services;
• Employee Assistant Program to support your wellbeing and mental health;
• Currently, we are trialling a flexible and hybrid way of working to ensure our colleagues’ wellbeing and health & safety; we combine working from home with meeting max 2 times/week in our fully refurbished, digital office in Budapest

What you need to know about usWe are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.#movewithus #_VOIS #VOISHU #LI-HybridVodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Expected salary

Location

Budapest

Job date

Fri, 13 Dec 2024 04:41:59 GMT

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