Product Manager

Job title:

Product Manager

Company:

Open GI

Job description

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.Join our forward-thinking team at the forefront of transforming the insurance industry. At Open GI we are reimagining our product strategy and looking for a passionate Product Manager to help shape the future of insurance innovation.As a Product Manager, you’ll play a pivotal role in our mission to design and deliver game-changing products that truly meet the evolving needs of our customers. With your expertise in product development, design, and data analytics, you’ll drive the creation of high-impact products from concept to launch, ensuring every step is aligned with customer insights and business objectives.You’ll be the voice of the customer – knowing them intimately through strong customer engagement and insight, championing new offerings and overseeing the entire product lifecycle. You’ll work closely with cross-functional teams to bring ideas to life, ensuring scalability, reliability, and outstanding customer experiences. Your ability to balance innovation with practical execution will be key to delivering exceptional results and exceeding customer expectations.Your key responsibilities

• Own the product, driving collaboration and best practice across the product engineering team as well seasoned product champion
• Develop the product strategy and product vision that delivers value to customers
• Build the framework and track the product’s key success metrics such as feature and functionality value against target segments, and reliability of performance for scale
• Lead continuous improvement to identify bottlenecks, inefficiencies, and opportunities for process optimisation, ensuring seamless product execution
• Own, maintain, and develop the product backlog, enabling the development of the overall strategic roadmap and value proposition
• Be accountable for epic and feature definition, ensuring the vision is met through discovery and the product teams are engaged at the right time with the right information
• Coach and support product owners on the job, driving high performance and quality throughout the product development lifecycle
• Support and get involved hands-on with product ceremonies, discovery, customer insight sessions and drive best practice on the ground with the teams
• Nurture a thriving community of product owners and get the business excited about product engineering
• Collaborate closely with cross-functional teams, including engineering, operations, sales and business stakeholders, to ensure alignment and effective communication throughout the product life cycle, driving cohesive product engineering

Qualifications

• Insurance industry knowledge – certifications or experience within the insurance industry (such as CII)
• Bachelor’s degree in business administration, product management, engineering, computer science, or a related field
• Certified scrum product owner and/or product management/owner certifications

Experience

• 5+ years of experience or equivalent expertise in product management or a relevant domain
• Experience within the insurance sector and/or domains such as claims, policy administration, broker, digital (AI/Chatbots/Website incl. self-service)
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition
• Proven experience in value stream mapping, analysis, and optimisation to drive continuous improvement and deliver maximum value
• Strong understanding of Lean principles and Agile methodologies, with the ability to apply these frameworks
• Experienced customer relationship communication/negotiation skills with the ability to work passionately to get the job done.

Skills

• Customer-Centric Mindset: Strong ability to understand and translate customer needs into actionable product solutions that drive value
• End-to-End Product Management: Expertise in managing the full product lifecycle, from ideation to launch and ensuring seamless execution
• Cross-Functional Collaboration: Proven experience working with diverse teams (design, engineering, marketing, sales etc.) to deliver cohesive, high-quality products
• Data-Driven Decision Making: Proficiency in leveraging data analytics to inform product strategy, measure performance, and optimise customer experiences
• Strategic Product Vision: Ability to align product development with business goals, ensuring scalability, resilience, and market relevance in a competitive landscape

Mission and ValuesOur values are central to our vision, as they represent how we collaborate to continually deliver for our customers:

• Accountability: We own our actions and shape our success on the results we deliver
• Innovation: We tackle challenges with fresh thinking and bold ideas
• Teamwork: We work together, recognising we can’t do this without each other
• Trust: We build trust on integrity, transparency and respect

We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.Benefits package

• Competitive salary depending on skills and experience
• Company pension
• Bonus opportunity
• Life assurance and critical illness cover
• Cycle to work scheme
• Perkbox – an exclusive platform offering a wide range of discounts and benefits
• Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
• A hybrid approach to work
• Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
• Social clubs – whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
• Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders

Please note that this role will be based in either our Worcester or Winchester offices, and we are looking for candidates who are currently based within a 50-mile radius of either office.To apply for this role please fill out the application form.

Expected salary

Location

United Kingdom

Job date

Sat, 01 Feb 2025 06:06:41 GMT

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