Product Manager

Oxford Brookes University is embarking on a customer-centric and service led new Digital framework to enhance our student and staff experience to continue to; deliver world leading education and research, ensure our students are equipped for their future careers, and create an environment that is inclusive, accessible and where our people have access to what they need to be successful.

We are seeking an experienced, high-performing and engaging individual who can bring fresh ideas to the IT Services Team.  You will have proven experience as a Product Manager in large scale, complex, service-led product design and development and understands the importance of user-experience.  This is a unique opportunity to help design and build the future Digital infrastructure of Oxford Brookes University. This isn’t a role where you’ll have to ‘fit in” with existing ways of working. We like creativity and innovation and you can really make an impact and help to shape the agenda.

As the Product Manager for Digital Foundation Services you will work closely with students, staff, IT teams and partners to understand ongoing service requirements and ensure that university systems are developed to meet the ongoing customer and wider university community needs.

As Product Manager, you will be responsible for:

●      creating, owning, managing and delivering the Digital Foundation Services Roadmap to support the University’s Digital Strategy and Framework

●      shaping, driving and managing the development of the IT Services product management function

●      working with senior stakeholders defining appropriate business requirements and translating them into outputs that meet the customer specifications

●      ensuring cost effective long term management of products/services

●      leading on drawing up specification requirements, testing and user training for product/service developments and/or enhancements.

IT Services at Oxford Brookes University is a modern, service-oriented environment that is constantly embracing change. You will be joining the team at an exciting time and will be contributing to the Digital Framework, which aims to transform university life through the use of digital technologies and services, as well as delivering excellent customer service. In return you will be provided with development opportunities both professionally and personally that will enable you to continue to enhance your skills and knowledge.

We are happy to explore options around hybrid working as our team is based on the Headington Campus in Oxford. We can find the right balance spending time remotely and together on premise to fully engage with the team and the colleagues we work closely with.

To find out more about this role please review the full Applicant Information Pack, which includes the job description and person specification.

For an informal discussion with a recruiting manager please contact ITS administration team, [email protected].

You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (NHS Dentist, Brookes Nursery, Gym and sports facilities). For more information about benefits please seethe document ‘All about Brookes’ below.

CV and Personal Statement:

As part of the application process all applicants are required to complete our online application form by clicking on the “Apply for Job” button below. All parts of the application form should be completed and in the section of the form called “Supporting Documents”, applicants must upload their CV and a Personal Statement. To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document. The Personal Statement must then be uploaded to the application form along with the CV.

The University has adopted equality, diversity and inclusion as core values. We welcome applications from suitably qualified candidates whatever their background, and especially from BAME candidates who are under-represented in our workforce.

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