York St John University
Job title:
Registry Advisor – Student Records
Company:
York St John University
Job description
Situated in the heart of the vibrant, historic city of York, and with the addition of our London campus York St John University has a long and proud tradition as a distinguished education provider.Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative, and ambitious community with a strong sense of belonging.The TeamThe Student Records team sits within Registry, part of the Student and Academic Administration directorate. The team is responsible for providing an effective and efficient administration service for all aspects of the student lifecycle, for students on all programmes and at both campuses. A busy and fast paced environment, the team deals with student records from enrolment to graduation and beyond.The RoleUnder the direction of the Student Records Manager and working closely with colleagues across Registry, you will help to deliver a high quality student experience, performing processes and administration throughout the student lifecycle making changes to the student record through the student information system SITS. The role includes supporting students with enrolment on programmes and modules, through to and including graduation, managing ongoing changes and maintenance of the student record whilst ensuring that students’ progress through their programmes of study in accordance with York St John University regulations.You will contribute to the provision of an efficient, student and staff-centred service, as well as working flexibly to support the remit of the wider Registry team, including involvement in key university events such as graduation, enrolment and exams.Required Skills and ExperienceYou will have experience of providing high quality administration support with a strong customer focus and a desire to help deliver a high quality student experience. You will need to be a team player and be prepared to adapt and respond to change, dealing with a variable workload within a fast-paced environment.You will have excellent organisational skills and experience of working with IT systems. This role involves responding to student enquiries by email, telephone and in person so excellent communication skills are essential.Additional InformationWith our agile working scheme the role allows for a combination of on campus and home working with a minimum of 1.5 days per week on campus. Additional days on campus will be required at peak times such as enrolment and graduation.For informal enquiries please contact Louise Tomenson, Student Records Manager [email protected]It is anticipated that the selection process will include a task and an interview. Further details will be provided if you are shortlisted for interview.Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.We offer a range of family friendly and inclusive policies and facilities and welcome applications from individuals from underrepresented backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.Application process supportWe are keen to support you throughout the recruitment process. Before starting your application please refer to the attached which provides advice about completing the application process.If you require a reasonable adjustment in order to apply for this position please contact [email protected]. Within the application form there is an opportunity for you to request a reasonable adjustment at the interview stage of the process, however if you wish to discuss this in further detail at any point in the process please do not hesitate to contact us. The following resource may help you adapt the device you are using to apply to suit your needsPlease note that CVs are not accepted in place of the application form. Within the application process you will be asked to answer a selection of work-related questions. Our aim is to get to know you, and understand your individual skills and experience, and how you would apply these within the role. We are aware that AI can assist you with this, but we would prefer you to share your answers in your own words.Our benefits packageWe offer a wide range of employee benefits including –– Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period– Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)– Pension scheme– Health Cash Plan after six months service– Employee Assistance Programme– Paid leave for Armed Forces Reservists– On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software– Relocation expenses package for certain roles– Reimbursement of Skilled Worker Visa application fees and for additional costs (if applicable to the role)Further information about life at YSJOur provides further information about our culture, achievements and testimonials from our employees.
Expected salary
£26038 – 28879 per year
Location
United Kingdom
Job date
Fri, 07 Feb 2025 02:04:16 GMT
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