Senior Specialist Self Service Accounts (m / f / d) Warsaw or Budapest

Location:

Warsaw, Masovian, Poland

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Sales Jobs

Advertiser:

adidas

Job ID:

132457238

Posted On: 

19 November 2025

Purpose & Overall Relevance for the Organization:

To ensure profitable and sustainable account development with assigned Self Service Accounts and B2B partners in Zone East while respecting adidas category and brand image. The holder of this position is an ambassador for our Digital Wholesale Solutions.

Key Responsibilities:

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-Management and development of assigned accounts mainly through the B2B platform CLICK to achieve business objective & sales targets and improve customer experience with our brand.
-Preselect range and offer for assigned accounts based on seasonal focus products, technologies and concepts. Present and promote adidas products to potential and existing clients.
-Co-ordinate and arrange seasonal showroom days for defined accounts. Ensure digital content is created to provide virtual sell-in material to the accounts (e.g. product, category, highlight and technology presentations).
-Be part of negotiation and close to sales agreements to maximize revenue.
-Build and maintain strong, long-lasting customer relationships with adidas partners.
-Prepare monthly sales forecast (IBP) for respective accounts and B2B partners on category level.
-Closely monitor the order intake and orderbook development of the assigned accounts and ensure customers place orders according to our sales timelines. Provide regular sales reports and updates to management.
-Stay up to date with industry trends and competitor activities, conduct market research to spot trends and opportunities for growth.
-Identify and acquire new business opportunities within the B2B sector.
-Collaborate with cross-functional teams to ensure customer satisfaction and seamless order processing
-Secure handling of daily account requests via Click tool with Customer Service, Credit Management and others. Ensure customers are compliant to our e-com policy and following our terms and conditions.
-Communicate with customers through the CLICK platform by using the Salesforce Sales and service tools.
-Ensure customer segmentation and master data is up-to and work closely with Finance on risk management, annual review and cleanup of account database.
-As a Key user for Digital Wholesale solutions perform user acceptance test for new features on Digital Wholesale solutions and ensure end-to-end process testing (incl. SAP AFS with Customer Service and local IT support).
 

KPIs:

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-Net Sales Sales & Sales Deduction target achievement
-Account portfolio development
-DSO targets
 

Key Relationships:

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-Retail partners
-Zone East Digital Wholesale Solutions
-Zones East WHS teams
-Zones East Sales Development
-GTM Teams
-Account Operations
-FP&A, Credit Management
 

Knowledge, Skills, and Abilities
:

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-Strong communication skills: written, verbal and presentation
-A
bility to build strong relationships, both internal and external
-High customer focus, ability to sell and negotiate
-Advanced
skills in: Microsoft office, Newsletter/activation tools, Salesforce, PowerBi
-Affinity to digital tools and e-processes
-Good organisational and analytical skills
-Commercially driven
-Fluent in written and spoken in English. Skills in other languages are an added plus

Requisite Education and Experience / Minimum Qualifications:

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-Successfully completed professional training in a commercial or service orientated industry
-2 – 3 years within a commercially driven organization, preferably with sales, customer service or marketing
experience within
adidas or comparable.
-Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance
-Previous industry experience including sporting goods, fashion, FMCG would be a plus
-Experience in Digital Marketing, e-Commerce, B2B und B2C.

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