Service Delivery Support (SDS) Administrator (6 months-fixed term)

Location:

Athens, Attica, Greece

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills: 

Utilities & Services

Advertiser:

Lloyds Register

Job ID:

130176398

Posted On: 

11 March 2024

Job ID:39248
Location:((location_obj)) 
 

Service Delivery Support Administrator (6 months- fixed term)
 
We are a leading international provider of classification, compliance & consultancy services to the marine & offshore industry, helping our customers design, construct & operate their assets to the highest levels of safety & performance. We are shaping the industry’s future through the development of novel & innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.
 

We are looking for a Service Delivery Support Administrator covering South Europe, based in Athens. This is a full-time temporary position (6 months).
 

What are you going to do?

Your main responsibility is to provide administration support against defined procedures with some discretion over priorities of workload and undertakes a range of administrative activities and resolves queries for internal/external clients. In detail, you will: 

-Daily monitor ByD inbox and tasks received
-Set up Projects, Sales Orders and Purchase Orders (plus Quotes for specific type of projects only)
-Act as Responsible Person for low value-limited time projects; follow up and invoice the job when complete
-Ensure Project & Sales Order are properly closed with no errors in revenue recognition
-Methodical and formal follow up on Accrued Revenue until this is cleared
-Daily monitoring of Unassigned Costs, Time in Approval (Projects)
-Creation of Purchase Orders for Suppliers
-Review & follow up on post invoice queries until these are solved
-Raise Credit Task form and follow up until credit note is raised; arrange for a new invoice as necessary
 

What do we ask from you?

-A degree or equivalent;
-A high English level, expertise knowledge of Microsoft packages, Excel, Word and Outlook as a minimum;
-SAP knowledge in particular Business by Design will be a plus;
-Previous experience from a customer orientated background;
-Excellent interpersonal and team working skills, willingly participates and contributes in team activity and discussion, building rapport with colleagues, respects diversity and takes account of other people views, responds positively to requests and feedback from others, is polite, helpful and respectful and shares information with others;
-Analyse and resolve routine problems. Make effective decisions within standard parameters, policies and procedures.
 
About Lloyd’s Register
The Lloyd’s Register Group (LR) is an independent risk management organisation that helps to improve our clients’ quality, safety, environmental and business performance throughout the world. This is mirrored in our mission statement “working together for a safer world”.
LR is a global engineering, technical and business services organisation and a maritime classification society, wholly owned by the Lloyd’s Register Foundation, a UK charity dedicated to research and education in science and engineering for the benefit of the community at large.
Our expertise and activities cover Marine, Energy (Oil, Gas, Chemicals and Power), Management Systems and other asset-intensive industries.   What we offer
We offer you an exciting working environment with intellectual challenges, responsibility and high level client interaction. 
As for every Lloyd’s Register staff member, a personal development plan will be made by you and your manager to support you in realizing your long-term goals.

Diversity and Inclusion at Lloyd’s Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

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The Lloyd’s Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air – for the benefit of the public and the environment. (Group entities).    

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