Service Engineer for PKI Services (m/f/d) in Paris, France

Job Family: Information Technology

Req ID: 398390

As a Service Engineer for Encryption Technologies , you are responsible for the operation and development of the Corporate Encryption Technology Platform for all Siemens business units. Typical examples are: Personal PKI, Group Encryption Services and Virtual Smart Card.

What are the Siemens Encryption Technologies?

The Siemens Encryption Technologies platform (PKI) is the basis for secure communication and storage of sensitive information and is a prerequisite for trustworthy and liable transactions via public networks. The Siemens Encryption Technologies Services act globally and guarantee:

• the secure authentication of persons, systems, and products

• the encryption of confidential information

• the digital signature of documents, business transactions, devices, and software

The service is hosted in our self-managed high-security data center. We do have the end-to-end responsibility for the entire range of services from infrastructure and operating systems, up to the applications. We manage everything from the bare metal of the servers and the VMWare environment, the HSMs and the Certification Authority (CA)/Registration Authority (RA) software. We consult and support our internal customers on the implementation and integration of cryptographic technologies into their products and services.

Our international team is located across Germany, Spain, France, and Portugal.

This is your role:

As a Service Engineer and member of our PKI Team, you are responsible to operate and further develop our services. Amongst others you will work with the Request Authorities (RA), the Certificate Authorities (CA) and Hardware Security Modules (HSMs).

You will be responsible to manage large scale enterprise and publicly trusted PKI services. As a service provider we must comply to internal security regulations and external requirements (e.g. CAB, Mozilla, Google, etc.). To provide support for very complex end-user problems you’ll be part of the 3rd level support team.

You will also work on change requests, service enhancements and their implementation. Constant improvement and end user satisfaction are key success factors. In case of problems and malfunctions, you are the decisive factor to analyze the root cause and to finally restore service availability in a timely manner. Security is key – observing existing security concepts and measures is part of your work.

You are a team player, and you constantly strive for high end user satisfaction and growth. This mindset motivates you in your daily work.

Your qualifications and experience:

• University degree in computer science, IT security or related fields or otherwise professionally acquired comparable skills.

• Service orientated mindset (Can-do-/try-fail-try-again-/do-not-delegate-mindset) with a strong customer focus.

• At least 5 years of professional experience in Application / Service Management.

• Interest in IT and Cyber Security topics.

• Ideally experienced in PKI and cryptographic technologies:

• Nexus Certificate Manager/ Nexus Prime

• HSM hands-on experience Thales LUNA 7

• Request Authority Management

• Request Authority Administration

• Certificate lifecycle management – Installation, Renewal, Rekeying, Revoke

• Cryptography, cipher suites, trust stores and key management

• Symmetric/asymmetric cryptography

• Digital signatures

• Thorough understanding of X.509 and associated RFCs

• S/MIME Requirements

• Familiarity with command line tools (e.g. certutil,openssl, etc.)

• Analysis and evaluation of the security of existing cryptography systems.

• Be a team player and collaborate internationally.

• Strong verbal and written communication skills in English.

We are thrilled to have:

A hybrid working model with a flexible working hours policy in order to promote work life balance. A budget for setting up a home office, health insurance, possibility to have a sabbatical leave or non-paid time off and a financial support program for your studies.

You also have a medical center on the premises, sports groups, 2 days volunteering, access to e-learning platforms (Learnlight, Linkedin Learning and more) and discounts with partners.

To all these benefits we add the possibility to work in a fresh, relaxed, and always motivated environment.

We’ve got quite a lot to offer. How about you?

Please send your CV in English, otherwise your application will not be considered.

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

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