Service Head Operational Support

Job title:

Service Head Operational Support

Company:

NSPCC

Job description

The NSPCC is the UK’s leading charity dedicated to preventing child abuse and protecting children. The Services directorate provides services to children, young people and the adults concerned about them and the Operational Support Team enables them to do this as effectively as possible.The Operations department is a core part of the Services directorate, working behind the scenes to support our front-line staff and services. The team provide operational support to the Services directorate across a variety of areas including:

• Day to day operational support – striving to make our service delivery as effective as possible
• Data and reporting – providing information to inform decision making and drive performance
• System support – training and ongoing support of the systems used by our front line staff
• Project management – proactively looking for and delivering change

We are currently recruiting two permanent Service Head positions to lead the teams that deliver this support. If you are a motivational leader, who can think creatively and strategically to provide a consistent and effective support system then we would love to hear from you.Please refer to the job description for a detailed overview of the role, responsibilities and required skills and experience. Applicants are asked to submit an application with specific reference to how they meet each of the points in the person specification.If you have any questions relating to this post, please contact Sarah Kaye – Strategic Service Manager. Email or call 01613934427

Expected salary

£48748 – 54164 per year

Location

United Kingdom

Job date

Wed, 26 Feb 2025 07:30:45 GMT

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