Service Manager

Job title:

Service Manager

Company:

Hewett Recruitment

Job description

Are you an experienced aftersales professional with a background in commercial vehicles or plant hire? Do you have a track record of successfully leading customer-facing teams? If so, we have an exciting opportunity for you!We’re looking for a Service Manager to join an established, successful and growing business in Worcestershire, overseeing a skilled team of engineers and office staff to deliver outstanding service to all of their valued customers.Responsibilities

• Driving revenue growth through an effective sales and service process.
• Championing our exceptional customer care across the industry.
• Managing workshop and mobile service engineers, ensuring top-quality repairs and servicing.
• Leading an internal support team to deliver excellent core services.
• Increasing parts sales by proactively supporting customer needs.
• Visiting customers as required (full UK driving licence essential).
• Overseeing the warranty claim process.
• Managing KPIs, reports, budgets, and departmental targets.
• Continuously improving service levels and operational efficiency.

Requirements

• Strong aftersales experience in commercial vehicles or plant hire.
• Proven leadership skills in managing customer-facing teams.
• Ability to drive sales and service improvements.
• Hands-on approach with a passion for customer satisfaction.
• Strong communication skills.
• Excellent organisational skills and strong administration skills.

Based in Worcestershire. Full time, permanent position Monday to Friday.Salary circa £50,000.
Car allowance £6,000 per annum.
Profit related bonus.
Private healthcare.Service ManagerWorcestershire Posted about 19 hours agoShare this jobSign up for job alertsIf you are a human, ignore this fieldCreate alertYou agree to ourLatest JobsStourport-on-SevernPermanent£35000 – £50000 per annumEast LondonPermanent£400 – £40000 per annum + OTE + Van + Laptop and phoneKidderminsterPermanentNegotiableWorcestershirePermanentUp to £50000 per annumWinchesterPermanent£50000 – £60000 per annumProudly accredited byFollow UsContact Us+441562 69090[email protected]1 Bridge Street, Kidderminster, DY10 1BN+441905 613413[email protected]Ground Floor, 24 Foregate Street, Worcester, WR1 1DN© Copyright 2025 Hewett Recruitment. All Rights ReservedLouise Hewett Recruitment Limited. England. Company No. 01504560. 1 Bridge Street, Kidderminster, Worcestershire DY10 1BN

Expected salary

£50000 per year

Location

Worcestershire

Job date

Wed, 02 Apr 2025 02:26:20 GMT

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