Staff Residential Lettings Coordinator

This is an exciting, face paced, varied role, working in a small team who manage a portfolio of 70 residential letting units across the University campuses.   You will be working in a team that is responsible for generating income through the letting of the portfolio, which includes a small number of short-let properties.

You will have a high level of customer contact, from general enquiries, right through to tenant departure.  This will include reviewing and processing tenant applications, occasional property viewings, maintaining the formal lettings process, as well as coordination of payments, arrivals, departures, property inspections, and current tenant communications.

You have experience of working in a residential lettings environment, with a high focus on communication skills and customer service. 

You are an organised, logical, clear thinker, who has excellent IT skills with a key ability to prioritise workload, to ensure attention to detail, even during periods of pressure. 

A full current UK driving licence is essential, held for a minimum of two years, to enable the role holder to be mobile for viewings and property inspections. 

For informal queries about the role, please contact Jan Tomlinson – [email protected]

This advert will close at23:59 GMTon Wednesday 20th March.

We recently launched our strategy  to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people – because diversity of people and ideas remains integral to our excellence as a global civic institution.

Available documents

This is an exciting, face paced, varied role, working in a small team who manage a portfolio of 70 residential letting units across the University campuses.   You will be working in a team that is responsible for generating income through the letting of the portfolio, which includes a small number of short-let properties.

You will have a high level of customer contact, from general enquiries, right through to tenant departure.  This will include reviewing and processing tenant applications, occasional property viewings, maintaining the formal lettings process, as well as coordination of payments, arrivals, departures, property inspections, and current tenant communications.

You have experience of working in a residential lettings environment, with a high focus on communication skills and customer service. 

You are an organised, logical, clear thinker, who has excellent IT skills with a key ability to prioritise workload, to ensure attention to detail, even during periods of pressure. 

A full current UK driving licence is essential, held for a minimum of two years, to enable the role holder to be mobile for viewings and property inspections. 

For informal queries about the role, please contact Jan Tomlinson – [email protected]

This advert will close at23:59 GMTon Wednesday 20th March.

We recently launched our strategy  to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people – because diversity of people and ideas remains integral to our excellence as a global civic institution.

Available documents