Student Fees Administrator

Job title:

Student Fees Administrator

Company:

Royal Holloway, University of London

Job description

This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.Post Type
Full TimeHours per Week
35Weeks per Year
52Closing Date
23.59 hours BST on Thursday 12 June 2025Reference
0525-119Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.Full-Time, PermanentApplications are invited for the post of Student Fees Administrator in the Department of FinanceAre you passionate about finance and eager to make a difference in a vibrant university setting? We are inviting applications for the role of Student Fees Administrator in our Student Fees Office, part of the Finance department at Royal Holloway.As a Student Fees Administrator, you will play a crucial role in supporting a variety of income allocation, reconciliation, and credit control tasks. You will collaborate daily with colleagues in both the Finance and Student Facing teams, ensuring smooth financial operations.You will be responsible for daily income reconciliation of student receipts, student refunds, general email enquiries, invoicing and collection of fees for students as well as supporting year end.You will meet and assist students with any queries on their fees, account billings and payments and able to show empathy and understanding.You will guide and mentor junior colleagues in the team.We are looking for applicants who can demonstrate a good knowledge of accounting and a high standard of numeracy as well as demonstrable experience of working on Accounts Receivable. Customer service skills are essential along with a positive, team-focused attitudeIn return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.For an informal discussion about the post, please contact Mina Jobanputra, Head of Student Fees on .For queries on the application process the Human Resources Department can be contacted by email at:Please quote the reference: 0525-119Closing Date: 23:59, 12 June 2025Interview Date: To be confirmed Further details:

Expected salary

£28928 per year

Location

Windsor, Berkshire – Egham, Surrey

Job date

Fri, 30 May 2025 23:19:33 GMT

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