Supporter Journey Executive (2067)

Oxfam is a global movement of people working together to end the injustice of poverty.

Are you able to work in an organised way, plan your own time, and adapt and prioritise work to meet deadlines?

Do you have good verbal and written communication skills, with the ability to adapt message style and content according to audience?

Are you passionate about creating excellent supporter / customer journeys?

If the answer is yes, then we would like to hear from you.

We are looking for a Supporter Journey Executive at a pivotal time of transition and change for the organisation.

Please note:  We reserve the right to commence interviews ahead of the closing date and may offer the role should a suitable candidate be found, so candidates are advised to apply as soon as possible.

Please note: We are not able to pay for overseas travel expenses. 

The Role:

In this role, you will contribute to the Engagement Division’s goals, and deliver income targets, by co-ordinating inspiring supporter journeys for key Oxfam supporter groups.

Please note: This role is a 12 Month Fixed Term Contract.

What we are looking for:

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Organisational & time management (Able to work in an organised way, to plan own time, and adapt and prioritise work to meet deadlines)
• Information management & analysis (Able to handle complex information with accuracy and attention to detail, using analytical skills to identify patterns, gaps/errors and opportunities)
• Communication skills (Verbal and written communication skills, with the ability to adapt message style and content according to audience, builds rapport)
• Attention to detail (Attention to detail, to ensure communications and reports are accurate and of high-quality)
• Project management (Some experience of managing projects, including tracking progress against targets)
• Team Working (Collaborates with others and work as part of a team)
• Adaptability (Flexible approach, desire to develop skills and learn, positive attitude)
• Understanding of the principles and practices of supporter/customer relationship development and journey creation, especially on digital channels.  

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.