System support specialist

Job title:

System support specialist

Company:

Randstad

Job description

IT, telekommunikációsystem administrator

  • Keep running applications for lottery companies
  • Monitoring lottery system components and events
  • Fulfill service requests for the customers
  • Execute recurring daily operational tasks
  • Troubleshooting application problems and outages according to documentation
  • Handle, register and follow up incoming request/incidents
  • Constant communication and support to involved resolver units and partners
  • Reporting
  • Participate in calls in case of outage
  • Preparing/making presentations for clients and introducing/teaching system functions to colleagues through internal training, if required
  • be able to support to customers in 24/7 shifts (3×8 hours – majority is morning/afternoon shift. In a 4-5 weeks period of time 4-5 days night shift)
  • excellent English language skills
  • have experience in working with ITSM ticketing systems, and in IT operations
  • be familiar with ITIL processes
  • have IT attitude, willingness to learn new systems
  • be open to continuously extend your professional skills
  • be stress resistant, team player
  • have knowledge of Unix/Linux operating systems
  • basic networking backgrounds (TCP/IP)
  • basic database (SQL) knowledge
  • scripting skills (Perl, PHP, Bash, Python or anything similar)
  • several years of relevant experience in IT application operation
  • Bachelor’s degree is an advantage
  • Competitive payment package (13. and 14. months salaries)
  • Cafeteria and Health insurance
  • Mentoring Program, Trainings
  • Downtown office, in the heart of Budapest, at the foot of Buda castle (easily accessible by public transport)
  • Indoor bike and motorcycle storage
  • Team buildings
  • Excellent working atmosphere, recreation room: table soccer, darts, office (chair) massage and sauna
  • Open company culture
  • Economically stable and growing enterprise

Expected salary

Location

Budapest

Job date

Sat, 14 Jun 2025 22:47:04 GMT

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