Michael Page
Job title:
Technical Support Business Analyst – Automotive Sector
Company:
Michael Page
Job description
The Tech Support Business Analyst will provide hands-on development and configuration skills with the Sofico Miles system or similar ones such as Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc, etc.
- Support to Multiple European Countries
o Triage incidents and defectso Solve Incidents and fix Defectso System Changes – Small to Medium, consulting on Large
- Become a EU expert for configuration and functional capabilities of Sofico Miles or similar software (Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc), including: formula writing; scheduling; workflow; functional configuration; log interpretation; user administration; data query, extraction and upload; reporting.
- Provide 2nd level application support for functional and technical questions.
- Seek to ensure and maintain system standardisation across all countries
- Engage with IT vendor to prioritise and follow up incidents and change requests through to timely resolution.
- Continuously improve upon the business experience and identify solutions to improve efficiencies
Multinational Automotive SectorTechnical Analyst SW related with Fleet ManagementThe Technical Support Business Analyst should have the following skills:
- Excellent influencing skills coupled with ability to manage internal and external relationships and stakeholders
- Strong understanding Integration technologies
- Technical skills in areas such as
o SQL / database
o Reporting
- Can write and review detailed technical solution designs
- Excellent understanding of Integration best practices
- Very strong problem solving and root cause analysis skills
- Demonstrate strong ownership of task at hand and ability to see it through from issue to identification to resolution.
- Demonstrated ability to work in an agile, fast-paced environment
- Ability to work independently, with minimal direction
- Must be Fluent in English
Desirable:
- First hand experience in application management would be considered as an asset.
- Fleet Management System experience – Miles (Sofico) or similar ones: Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc, etc.
- Fleet or financial services industry experience
- Postfix (RPN) stack-oriented language skills
- Jasper reports
- Knowledge of French , Italian, German, Spanish is a significant advantage
Multinational Company (Automotive Sector)Interesting professional opportunity
Expected salary
€40000 – 45000 per year
Location
Madrid
Job date
Sat, 19 Apr 2025 22:34:00 GMT
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